Customer Support monitoring internal alerts and offline notifications that need immediate attention to correct. Attend to incoming customer help desk tickets from email and phone throughout the day to provide solutions. Technical issues will require working with product development and engineering to help resolve issues. Supports all customers as they transition from sale

Company Energy Systems East Name Service & Parts Manager Req # 62261 Employment Type Full Time Shift 1st The Parts Manager position will be responsible for the Energy Systems East parts department, including managing team members, P&L, KPIs and overall departmental performance. This will include direct report functions, inventory responsibilities, team relations with othe

As a Mechanical Engineer your responsibilities will include Developing mechanical components and assemblies for next gen BESS Designing, prototyping, testing & validating products into production / sustaining Collaborating with the design studio, hw engr, mfg engr, quality, operations Delivering solutions optimized for form, function, quality, cost, and experience Ensurin

Collaborate with corporate forecasting and business units' cross functional teams (supply chain, production execution and operational excellence) to develop and improve strategies and processes that drive on time delivery while optimizing working capital. Provide recommendations on inventory strategies that will support upside revenue opportunities and fluctuations in mod

Company Generac Power Systems Name Technical Representative Req # 62527 Employment Type Full Time Shift 1st The Technical Representative is an inbound contact center representative responsible for supporting customers with parts orders. 90% Answer incoming customer calls. Actively listen and ask questions to understand customer needs, proactively make parts and sales sugg

Have knowledge of contract manufacturers, part vendors, and fabricators/assemblers capabilities and quality. Potentially manage a small focused team of junior engineers Minimal Qualifications BS or MS in Electrical Engineering, Computer Engineering, or the equivalent in experience with evidence of exceptional ability. 6+ years of electrical engineering experience includin

Generac has not only seen success as a company but we have compassion for communities where we live and work. Throughout the company’s history, we have remained passionate about helping those in need… both in our day to day roles and in our efforts to give back. This commitment is our responsibility, pride and passion. Job Summary The New Dealer Specialist is

As a Senior Mechanical Engineer your responsibilities will include Developing mechanical components and assemblies for next gen BESS Designing, prototyping, testing & validating products into production / sustaining Collaborating with the design studio, hw engr, mfg engr, quality, operations Delivering solutions optimized for form, function, quality, cost, and experience

include Work hands on with products through design, assembly and into test. Follow test protocol while collecting, interpreting, and reporting on engineering data. Test and assemble products, circuit board assemblies, cables and wiring. Work with and provide feedback to design engineers on new design. Work with Quality Assurance and Customer Service to help resolve issues.

Promote a continuous improvement environment by providing leadership and direction for facility teams. Guide Generac sourcing, purchasing and corporate quality personnel with the establishment of supplier expectations and objectives. Lead the resolution of supplier quality issues. Direct the overall execution of internal product audits and nonconformance resolution. Lead

Clean Energy Solutions, a subsidiary of Generac Power Systems, seeks a qualified Field Applications Engineer to be based in Bedford. This role solves problems in the field to maintain customer confidence and foster strong dealer relationships. The Field Application Engineer provides direct technical support, training, and fleet maintenance to key dealer accounts in order

Develop and retain relationships with distributor network and customers by offering various levels of support throughout the sales process; Lead and drive administrative and operational sales functions including developing quotes and proposals if appropriate Provide customers with product details features, benefits, competitive comparison Assist distributors with various

Create electrical designs in collaboration with your team and implement most if not all of an electrical PCB design from scratch Interpret a product specification into an electrical design by making technical decisions like part selection, component derate calculations, processor selection, and circuit block diagrams Adhere to design processes and hold your team and cross

Manage the U.S. and Canada payroll functions, including payroll configuration, processing, compliance with policies and procedures, strong internal controls, accurately executing all payroll related tax requirements and garnishments, and developing and executing use cases for system review and testing new functionality and upgrades. Balance and control earnings and deduct

Company Generac Power Systems Name Senior Interconnect Design Engineer Clean Energy Req # 62013 Employment Type Full Time Shift 1st Location San Francisco Bay Area, South Portland ME or Bedford MA with opportunity for hybrid flexibility About Us Generac Clean Energy combines the speed and excitement of a technology startup with the resources and market power of an S&P 500