Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform Provide platform configuration services, guidance and best practices to customers Work independently and as a team to execute project tasks, deliver services, and implement solutions Grow expertise in broad range of ArcGIS software components and business co

Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars. Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Teach Esri software courses in a traditional or online instructor led classroom to help customers stay on the leading edge of GIS technology Acquire the latest professional certifications for classroom facilitation and Esri technology Contribute to the development of course materials and other educational tools by authoring content, providing technical expertise, and shar

Support the contracting process through the project cycle pre proposal review, proposal development, contract formation and negotiation, contract administration, and contract close out Manage a complex contracts administration workload comprised of federal agencies and prime contractors engaged in federal projects Provide guidance to contract/project staff regarding feder

Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars. Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify

Work as an individual contributor utilizing available resources to achieve sales target Proactively seek out training opportunities from a current customer base by consulting with government or B2B organizations to clearly understand their needs Work with customers who have shown an interest in training and services Proactively craft and propose solutions that clarify how

Effectively support engagement owners with fulfilling engagement staffing requests Establish self as a trusted advisor, partnering with assigned department points of contact on strategic resource management and planning Champion the resource management function and workflows within Esri Professional Services Facilitate fulfillment of project staffing requests, prioritizin

Envision, design, and develop internal applications and system architectures for the Training Department Partner with IST to integrate our interfaces with enterprise business applications and security infrastructure Integrate applications with off the shelf web and print authoring tools, SharePoint, and Learning Content Management System (LCMS) products Engage our content

Test and deploy web layers, maps, and application products to ArcGIS Living Atlas of the World Curate contributed content to the Living Atlas to ensure the products are of high quality, well documented, and highly useful and usable by the GIS community Develop processes to analyze and automate the update of complex datasets, including remotely sensed, in situ, or modeled

Work as an individual contributor utilizing available resources to achieve sales target Proactively seek out training opportunities from a current customer base by consulting with government or B2B organizations to clearly understand their needs Work with customers who have shown an interest in training and services Proactively craft and propose solutions that clarify how

Work closely with customers and partners to identify, design, and validate key GIS workflows for the ArcGIS platform Apply platform configuration best practices and provide on site and/or remote support to customers Understand how Esri technology integrates/interfaces with customers` solutions vision Familiarity with our customers` overall mission and operations including

Work with the latest Esri software to develop and maintain instructor led and web based training materials Stay up to date with Esri's latest technology and expand your knowledge of the GIS industry Design courses that apply instructional design and effective learning principles to engage students, encourage participation, and meet the requirements of the adult learner Bu

Perform customer research, market research, and competitive analysis to identify training needs and opportunities Work with the leadership team to envision new training products aligned with market trends, identifying customer requirements, business objectives, target audience, return on investment (ROI), product strategy, and KPIs Mine and analyze data related to product

Provide high quality technical support and customer service to Esri end users through effective communication and efficient troubleshooting Identify, understand, and articulate solutions for customer issues, including the usage and performance of ArcGIS Online, ArcGIS Pro, and related technologies Work well in a high energy, fast paced, enthusiastic, positive, and collabo