Provide high quality technical support and customer service to Esri end users through effective communication and efficient troubleshooting Identify, understand, and articulate solutions for customer issues, including the usage and performance of ArcGIS Enterprise, and related technologies Work well in a high energy, fast paced, enthusiastic, positive, and collaborative c

Build relationships. Prospect, develop, and implement location strategies for organizations. Create opportunities within new lines of business. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars. Understand our customers. Demonstrate industry knowledge and its relevance to the applica

Build relationships. Prospect, develop, and implement location strategies for large, complex organizations. Create new opportunities within high level accounts and deepen relationships. Participate in and present at trade shows, workshops, and seminars. Understand our customers. Demonstrate advanced industry knowledge and its relevance to the application of GIS. Identify

Work as an individual contributor utilizing available resources to achieve sales target Proactively seek out training opportunities from a current customer base by consulting with government or B2B organizations to clearly understand their needs Work with customers who have shown an interest in training and services Proactively craft and propose solutions that clarify how

Build relationships. Present, demonstrate and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies. Be an expert. Become a subject matter expert of state and local government as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly co

Work with the latest Esri software to develop and maintain instructor led and web based training materials Stay up to date with Esri's latest technology and expand your knowledge of the GIS industry Design courses that apply instructional design and effective learning principles to engage students, encourage participation, and meet the requirements of the adult learner Bu

Work with marketing and sales teams to develop new business Manage complex projects and programs Support customers with developing meaningful strategies that have long term business Support novel approaches to implementing Esri's software in support of our customers across multiple industries as the capabilities of the software evolves Foster a sense of community among ou

Envision, design, and develop internal applications and system architectures for the Training Department Partner with IST to integrate our interfaces with enterprise business applications and security infrastructure Integrate applications with off the shelf web and print authoring tools, SharePoint, and Learning Content Management System (LCMS) products Engage our content

Research and implementation of generative deep learning architectures, training of neural network models for the Urban Scene Generator (USG) project AI assisted Urban Planning and Urban Design LOD1 and LOD2+ buildings, street furniture, terrain, orthophoto, vegetation, and more Work with client app teams' stakeholders (CityEngine, ArcGIS Urban, Professional Services) on a

Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform Provide platform configuration services, guidance, and best practices to customers Work independently and as a team to execute project tasks, deliver services, and implement solutions Grow expertise in broad range of ArcGIS software components and business c

Work as an individual contributor utilizing available resources to achieve sales target Proactively seek out training opportunities from a current customer base by consulting with government or B2B organizations to clearly understand their needs Work with customers who have shown an interest in training and services Proactively craft and propose solutions that clarify how

Work with the latest Esri software to develop and maintain instructor led and web based training materials Stay up to date with Esri's latest technology and expand your knowledge of the GIS industry Design courses that apply instructional design and effective learning principles to engage students, encourage participation, and meet the requirements of the adult learner Bu

Work with the latest Esri software to develop and maintain instructor led and web based training materials Stay up to date with Esri's latest technology and expand your knowledge of the GIS industry Design courses that apply instructional design and effective learning principles to engage students, encourage participation, and meet the requirements of the adult learner Bu

Teach Esri software courses in a traditional or online instructor led classroom to help customers stay on the leading edge of GIS technology Acquire the latest professional certifications for classroom facilitation and Esri technology Contribute to the development of course materials and other educational tools by authoring content, providing technical expertise, and/or s

Enable customer success and maintain and expand Esri footprints through project execution Act as the liaison between Professional Services and our customers in the execution of project requirements Manage a team of engineers, developers, and consultants dedicated to supporting customers and their mission critical systems and applications Recommend relevant strategies, arc