Scrum Scaling and Coaching Support Is knowledgeable in scaling agile and can assist large complex platforms and products in adopting agile principles and practices. Is a teacher, coach, mentor, facilitator, and change agent. Demonstrates an ability to influence agility with those interacting with the Agile team, including direct management. Mentors other Scrum Masters. Sc

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Meet revenue growth, profitability and client retention goals by acquiring new clients through business development and expanding services and marketing new products to existing clients. Expected to be the expert level "market moving" advisor with ability to handle the most challenging, sensitive and complex relationships. Team and peer group role model for other Wealth A

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Meet revenue growth, profitability and client retention goals by acquiring new clients through business development and expanding services and marketing new products to existing clients. Expected to be the expert level "market moving" advisor with ability to handle the most challenging, sensitive and complex relationships. Team and peer group role model for other Wealth A

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Initiate and receive communication with all SBA customers. Service requests for existing SBA customers and loan closings. Work with SBA government process systems and Comerica process systems. Order Documentation and review/ validate SBA SOP and Comerica documents. Review and approve SBA SOP and CMA related required forms and filings. Responsible for reading and understan

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Lead business incident management during customer and/or operations impacting events. Engage appropriate business, vendor, and/or technical teams for incident response. Assess incident impact/status and communicate to stakeholders. Develop and maintain incident playbooks, In conjunction with business and technology. Track and report on application health related to techno

Strategy and Execution Responsible for creating, implementing, and maintaining a staffing adequacy model for risk liason positions across the organization. Responsible for executing and enhancing the regulatory framworks within HR including those pertaining to Dodd Frank. Responsible for developing and maintaining the inventory of applicable laws and regulations specific

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que