Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, gla

A Driver is responsible for greeting guests and driving guests to and from requested destinations in the hotel's continuing effort to deliver outstanding guest service. Greet arriving and departing guests in a timely, friendly and efficient manner Assist guests with luggage Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficien

Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Follow all company safety and security policies and procedures; complete safety trainin

Field incoming sales calls and farm them out to the appropriate sales manager. Follow steps of the Concord sales file audit to ensure that all files are in compliance. Organize and update the current filing system to centralize it for QA compliance. Detail events out for catering, confirm final counts, send BEO's and estimates of charges to client for signature. Track pic

Now Hiring Hotel Banquet Set Up Staff You excel in a fast paced environment where every day is different and you are energized with a passion to please others. Your sharp eye for detail quickly spots when something's amiss and when guests have need. A valued team member who smoothly handles the difficult and unexpected, you "get" that your contribution is vital to the eve

We are hiring Lounge BarBack Pay $15.13 per hour Part time We are looking for people that have a passion to serve others! Working at our hotel bar and lounge outlets means you are many times the first or last greeting our guest receives in the day as you work alongside our talented bartenders! It's a TEAM effort at our Concord establishments and so your role is just as vi

Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with

We are hiring Line Cooks Pay scale $17 19/hour. Toscana Italian Kitchen and Wine Market is Lansing's newest and greatest from scratch restaurant. Great Opportunity to bring your culinary skills to one of North America's fastest growing hospitality companies Concord Hospitality Enterprises. This position of Line Cook means you'll be tempting the palettes of our guests with

The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. . Es

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etcc Verify, balance and review hotel room availability Perform Check in and Check out procedures Administe

Maintains a calm demeanor during periods of high volume or unusual events Make decisions and solve problems in the interest of 100% guest satisfaction Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems Maintains a clean and organized workspace Maintains regular and punctual attendance

To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information and other RESPONSIBILITIES 1. Read and match luggage tags, write claim tickets and detach portion to give to guest 2. Escort customers to accommodation

To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information and other RESPONSIBILITIES 1. Read and match luggage tags, write claim tickets and detach portion to give to guest 2. Escort customers to accommodation

Responsible for assisting with Human Resources duties in recruiting, new hire orientation, training, HRIS administration, and associate events. Also assists with Accounting administrative duties and other related projects and functions, as needed. Responsibilities Assist with various recruiting and pre employment tasks such as phone interviews, requesting background check

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etcc Verify, balance and review hotel room availability Perform Check in and Check out procedures Administe