Responsible for protecting merchandise and the resort from shrinkage Responsible for receiving resort shipments for all departments except Food & Beverage, including UPS, Fed Ex, and vendor trucks. Also responsible for shipping out all packages Responsible for recording deliveries, verifying product delivery, distributing paperwork to appropriate departments, and moving p

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

Maintains stock by assisting the chefs in keeping the kitchens in full working order; retrieving stock, and keeping all cooking and serving utensils and plates clean & sanitary at all times Organizes, rinses, and runs dishes and utensils through dishwasher; unloads and organizes per set guidelines Ensures safe and clean work area by following sanitation standards and proc

Welcomes guests by greeting, answering questions, responding to requests Registers guests by obtaining or confirming room requirements, verifying pre registration, assigning rooms, obtaining information and signatures, issuing guest room keys Establishes credit by verifying credit cards or obtaining cash Directs guests to room by showing location on resort map Conveys inf

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

Cleans and sanitizes tables and chairs and sets tables according to standards for guest use Transports dirty tableware to the dishwashing area, separating and organizing dishes for maximum productivity Cleans and sanitizes high chairs and booster seats for each guest service Cleans floors before and after each service Disposes of trash and recyclables in accordance with P

Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stoc

Maintains the security and safety of the hotel, Guests, Pack Members and their property by providing constant vigilance in and around the hotel premises Fills in security related job assignments Runs routine inspections of the hotel premises Acts promptly in the event of a circumstance that requires attention Assists Management in dealing with any incidents that arise wit

Maintains stock by assisting the chefs in keeping the kitchens in full working order; retrieving stock, and keeping all cooking and serving utensils and plates clean & sanitary at all times Organizes, rinses, and runs dishes and utensils through dishwasher; unloads and organizes per set guidelines Ensures safe and clean work area by following sanitation standards and proc

Work closely with on property staff on systems related issues pertaining to the PMS, POS Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers related to the systems within his/her focus for the resort Assemble, disassemble, repair, install, and de install computers and related equipment approved for us

Assist culinary management in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc. Prepares food as outlined on Banquet Event Order Provides food preparation assistance by washing, peeling, cutting, and seeding vegetables and fruits; cleaning, cutting, and

Personally interact with Great Wolf Lodge guests Willingness to perform child friendly promotional activities on site and in the community Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site Perform all branded experiences consistently according to Standard Operating procedures Perform high energy brand events/e

Ensure stock is removed from receiving dock and delivered to stockroom on day of arrival and that no stock is left for any overnight period Confirm receipt of shipment and ensure product count matches that of purchase orders, keeping accurate records and communicating with vendors regarding any discrepancies or issues Ensure all internal and external ticketing is complete

Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing Oversees operation of all attractions including Oliver Mining Company, Arcade, MagiQuest, MiniGolf, MiniBowling, XD Theater, Ropes Course, and other attractions as necessary. Develops and man

Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and colla