CU Answers is currently seeking a Engineer to join our Software Integrations Team. This position is responsible for building, expanding and supporting various integrated PHP based applications, primarily leveraging APIs that are currently implemented in Python. Requirements Experience with web application development in PHP. Experience with larval, SQL, JSON, etc. is a pl

This position will report to the Collections and Contact Center Team Lead and will focus on Collections and Conversion Contact Center goals. Working in a phone intensive environment, the Collection Specialist will make/take outbound/inbound calls from delinquent borrowers to understand the issue causing the delinquency in the attempt to bring accounts current and keep the

The Quality Control Analyst I position is responsible for Quality Control testing and validation of CU BASE and related software applications. This position works closely with the members of both the Product and Programming teams to analyze reported software problems and new project specifications and assist in follow up coordination, testing and validation. ESSENTIAL JOB

This position functions as a key part of the Vendor Management team. They will provide assistance to the AuditLink Management and the Vendor Management Account Executive in assisting in several of the vendor management processes as well as the AuditLink Daily Log Management team. The Vendor Management Associate will be assigned to AuditLink within CU Answers and will be r

The AuditLink Associate is responsible for the monitoring of transaction activity and employee activity of several credit unions. Periodic tasks are listed within the essential job functions. Attention to detail is vital as is the ability to communicate the findings of the periodic reviews to credit union executives. ESSENTIAL JOB FUNCTIONS Review daily BSA reports to mak

CU Answers' Business Intelligence Analyst is responsible for working with data to provide our customers with results and services that are data driven. The Business Intelligence Analyst provides support and execution both internally and externally for the following. All Asterisk Intelligence products/services, data education, research as directed by management, monitoring

The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS Provide day to day software support to customers via the telephone. Resea

The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. Duties Provide day to day software support to customers via the telephone. Research problems as n

The Accounting Services Consultant is responsible for supporting CU Answers teams and CU Answers credit union clients in the area of Finance and Accounting. This position works closely with newly converting credit unions on investments and subsidiaries, budgeting, back office and CFO support. They also act as a consultant to existing Credit Unions as in these same areas.

CU Answers' Mobile Technologies Group is seeking a new UI/UX Designer to join our team! MTG is a diverse team of fintech web & mobile app developers who pride themselves on creating awesome user experiences. In your first year, you will crash course into real world fintech software creation & development. Our team's high level goals surround designing, developing, maintai

This position, along with the VP of CU Answers Management Services, functions as a key part of the senior client service leadership team that coordinates all client interactions and expands CU Answers product offerings. The VP of Professional Services is the lead specialist in an assigned credit union discipline (such as lending, auditing, general operations, or savings p

The IP CSR is responsible for the day to day operations associated with Electronic Check Processing and CheckLogic Product offerings. Duties ECP Daily Processing Monitor all incoming/outgoing image files for processing. Repair and balance ECP files as needed. Provide accurate posting files to Operations and non CU A clients. Research and initiate adjustments as needed for

The Client Support and Operations Specialist provides first tier computer and network technical support for CU Answers, cuasterisk.com partners, their combined clients, and CU Answer Network Services clients. Duties First point of contact to assist with all aspects of computer/network hardware and communications support. Provide primary technical support for CU BASE GOLD,

The Contact Center Specialist has multi faceted opportunities including, but not limited to, member support when new credit unions join on to our platform, contacting other businesses about new product offerings, and keeping consistent communication regarding existing product offerings. The person in this position will present themselves professionally and position themse

The Bookkeeping Specialist is responsible for providing the daily bookkeeping services for newly converted credit unions developed by CU Answers Earnings Edge Accounting Services team for Credit Unions. This position may encompass future services developed by CU Answers that pertain to general ledger balancing or other services. ESSENTIAL JOB FUNCTIONS Provide day to day