Department: College of Humanities and Social Science

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: Monday-Friday between the hours of 9:00 a.m. and 5:00 p.m.

Location: Fairfax, VA

Workplace Type: On Site Required

Salary: Up to $18/hour, commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The mission of the College of Humanities and Social Sciences Undergraduate Academic Affairs (CHSS UAA) is to support the development of undergraduates in the College by serving as a resource for students, staff, and faculty on all things related to student and academic affairs. We work with other college and university constituents to ensure a positive experience for CHSS students throughout their time at Mason, from recruitment and orientation to degree conferral. We process many forms required for degree progression, while offering programming that meets the needs of CHSS undergraduates and the College's faculty. We provide support of advising, clear and consistent communication, adherence to academic policies, and services that enhance our student's growth as learners and leaders. The office of Undergraduate Academic Affairs staff is here to help undergraduate students, faculty, and staff with questions regarding academic issues.

About the Position:

Working with the Assistant Dean for Undergraduate Academic Affairs, the Office Assistant supports policy and operations, transfer student initiatives, and student success initiatives within the College. This position will indirectly report to the Senior Associate Dean and work as a member of the CHSS Undergraduate Academic Affairs team.

Responsibilities:

• Maintain records of academic requests, including intake and upload to shared database (FERPA training will be required);
• Assist with the front desk reception area and answering general questions;
• Assist with answering general email inquiries;
• Assist in developing educational materials related to CHSS undergraduate student population;
• Assist with data analysis and report development;
• Attend staff meetings as needed; and
• Assist with special projects as needed.

Required Qualifications:

• High school diploma or equivalent;
• Office administration experience;
• Customer service experience;
• Proficiency in MS Office and One Drive; and
• Ability to relate to people from diverse backgrounds.

Preferred Qualifications:

• Bachelor's degree in a related field;
• Experience working in a higher-education setting;
• Experience handling highly sensitive documents and information;
• Knowledge of university policies, procedures, practices, and university organization; and
• Proficiency in Adobe Pro, Banner, and other similar software.

Instructions to Applicants:

For full consideration, applicants must apply for the Office Assistant at Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.

Posting Open Date: May 1, 2024

For Full Consideration, Apply by: May 31, 2024

Open Until Filled?: Yes