Sales Account & Business Development Manager
Forest Park, GA 
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Posted 20 days ago
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Job Description
Department: Sales  Job Status: Full Time 
FLSA Status: Exempt  Reports To: Director of Sales 
Grade/Level:   Amount of Travel Required: Routinely 
Job Type: Regular  Positions Supervised: None 
Work Schedule:  
M-F 8a-5p   
 
POSITION SUMMARY
Reporting to the Director of Sales, the Sales Account and Business Development Manager is responsible for driving sales of PAA's current and new product line distribution business in the aviation aftermarket. The position is responsible for growing existing accounts assigned and generating incremental business for new accounts. This requires a comprehensive set of actions for success including all business elements relating to sales, customer support, sales support, sales planning, parts brokering and inventory acquisition. In addition, this person will manage the day-to-day activities and requirements of their accounts, expanding business opportunities while building and maintaining positive customer relationships. It is expected that this person develops new high-margin revenue opportunities by creating value-added products and opportunities for our customers. Continuously monitors account and market statistics and performance and takes action as required. Supports the Director of Sales in the development and execution of sales strategies and plans for existing and new market penetration, increased market share and maximum profit generation.
 
ESSENTIAL FUNCTIONS
 
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
 
Essential Functions Statement(s)
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Provides our customers with a first-class experience in every aspect of our interaction. Builds strong and sustaining long-term customer relationships.  
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Provides overall "world-class" account management services and support to managed accounts. Profiles accounts and identifies opportunities to improve service and wallet share of accounts  
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Targets new accounts and business opportunities and routinely travels to meet accounts and develop business relationships.  
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Trends customer demands and develops offerings/products to serve those demands.  
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Creates differentiating value for our customer accounts while promoting our array of products, services, and support options. Responsible for driving success to achieve and exceed our monthly sales and contribution margin forecasts and budget targets.  
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Provides support, when required, to other Sales Account Managers. This includes sales, technical, and transactional support.  
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Identifies and capitalizes on market opportunities. Knows how to "connect-the-dots" in the aviation aftermarket arena.  
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Understands Company products and their related pricing. Negotiates for the Company.  
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Utilizes Quantum and Salesforce.com effectively for business development, sales, and supply chain optimization.  
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Thinks ahead and is proactive in dealing with issues and problems.  
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Understands market dynamics and the competitive landscape and navigates accordingly.  
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Displays strong business discipline and insight. Not afraid to make tough decisions.  
 
POSITION QUALIFICATIONS
Competency Statement(s)
• Accuracy - Ability to perform work accurately and thoroughly. 
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. 
• Analytical Skills - Ability to use thinking and reasoning to solve a problem and transform data into actionable information.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. 
• Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Conflict Resolution - Ability to deal with others in an antagonistic situation. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Detail Oriented - Ability to pay attention to the minute details of a project or task. Ability to manage complex projects.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. 
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. 
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. 
• Negotiation Skills - Ability to reach equitable outcomes that gain the support and acceptance of all parties. 
• Organized - Possessing the trait of being organized or following a systematic method of performing a task. 
• Presentation Skills - Ability to effectively present information publicly. 
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. 
• Relationship Building - Ability to effectively build relationships with customers and co-workers. 
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. 
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative. 
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines. 
 
SKILLS & ABILITIES
 
Education:
Bachelor's Degree (four year college or technical school) or Work Equivalent, Field of Study: Business Administration, Aviation Management, or Engineering
 
Experience:
Minimum 10 years of aviation aftermarket sales experience with a proven track-record of success and consistent strong sales performance. Demonstrated knowledge of aircraft parts.  
 
Computer Skills:
Microsoft Office, (Excel, PowerPoint, Word, Outlook, OneNote). Knowledge of Quantum Component Control and CRM software. Ability to navigate and create models in MS excel is imperative.
 
 
 
Other Requirements: Ability to read and understand aircraft, Airframe, and component technical publications, illustrated parts catalogs, and component maintenance manuals.
Capacity to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Working knowledge of lean/six sigma concepts and continuous improvement techniques.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to discover and analyze relevant account and market data trends and transform these trends in actionable information
Ability to multi-task and make good decisions. 
 
 
PHYSICAL DEMANDS
 
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
 
   
Physical Demands
Lift/Carry
Stand O
Walk O
Sit F
Manually Manipulate O
Reach Outward O
Reach Above Shoulder O
Climb N
Crawl N
Squat or Kneel N
Bend N
Grasp O
Speak F
10 lbs or less O
11-20 lbs O
21-50 lbs N
51-100 lbs N
Over 100 lbs N
Push/Pull
12 lbs or less O
13-25 lbs O
26-40 lbs N
41-100 lbs N
 
Other Physical Requirements
• Ability to wear Personal Protective Equipment (PPE) - Safety glasses and closed-toe shoes are mandatory in shop areas.
 
WORK ENVIRONMENT
Primarily in an office environment with visits to shop areas.
Frequently travels by automobile, trains, or airlines to visit customers. 
 
 
 
Employee Signature:          Date:  
       
 
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

Professional Aviation Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran

 

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Job Summary
Company
Professional Aviation Associates Inc.
Start Date
Immediate
Employment Term and Type
Regular, Full Time
Hours per Week
40+
Work Hours (i.e. shift)
8 am - 5 pm
Required Education
Bachelor's Degree
Required Experience
10+ years
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