Support of banks PCs, servers and networks Virtual and Physical Network consulting and support at client sites. Installation and support client virtual systems, and COCC core applications Installation and support standard PC based applications as well as industry specific applications. Installation/Upgrading/Troubleshooting Servers, workstations, printers, applications, s

Who we are... COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great

Provide Scripts and applications used to enhance the function of the team's data analytics, inventory and network simulation applications. Provide and build detailed technical automation, inventory and application designs for enterprise solutions. Diagnose complex issues, evaluate, recommend and execute the best resolution. Communicate frequently and effectively with othe

Responsible for assisting in the design, development, and implementation of enterprise wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life cycle of systems engineering activities of high quality

Actively and consistently support all efforts to simplify and enhance the customer experience Adhere to the ISP Playbook and business objectives, reinforcing ISP business principles. Actively and consistently support all efforts to simplify and enhance the customer experience. Monitor services for quality delivery assurance. Operate and understand ISP test equipment to ve

Serve as lead on team responsible for building and maintaining Charter's middle tier ecommerce ordering channels, including retail and SMB. Participate in backlog planning, sprint planning, retrospectives, and business planning. Review test design documents, test scenarios and test case documents based on user stories, test plan, and detailed business requirement document

Gather requirements and design, develop and support new and existing business intelligence (BI) reporting solutions for our users. Transform data into meaningful and accurate information which the business user can consume. Transform business requirements into sustainable BI solutions through the construction of MicroStrategy reports and dashboards. Transform data into vi

Responsible for restoration of video and operational issues escalated from the Network Operation Centers. Perform video issue troubleshooting and providing technical mitigations to operational problems. Perform advanced configuration and support of advanced video equipment such as SDV/VOD, interactive cable set top box controllers, multiplexers, MPEG transport, edge QAMs.

Design complex application integrations for large scale cloud test and production environments in Amazon Web Services (AWS), data centers, and hybrid clouds consisting of applications and micro services across software stacks. Define best practices and provide recommendations to upstream engineering and development teams to design, develop, and deploy new services and fea

If you are someone who embraces change and constant movement, loves to support customers and tech savvy, the Regional Support Center (RSC) Representative role as a part of the Field Operations (Field Ops) business unit may be the perfect role for you! At Spectrum, we keep more than 32 million customers connected across our 41 state footprint. Our Field Ops teams operate o

Create and develop enterprise web based software applications. Work on projects of high complexity within various development environments and on multiple programs, systems, and applications. Mentor and coach other team members to follow established best practices. Support future system enhancements. Code and perform unit and integration testing of software to ensure prop

The Senior Manager, Data Science will be responsible for executing the full scope of advanced analytic techniques with the objectives of creating causal inferences, predictions, and recommendations for improvements to promotional offer recommendations, customer retention, customer service, business processes, etc. and the metrics to monitor, enhance, and refine those impr

This posting has been extended beyond the initial anticipated closing date. Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivit

New technology enthusiast. Customer advocate who is passionate about creating great end user experiences. Tech savvy, collaborative, and innovative. Did we just describe you? If so, consider joining the Conversational Channels team at Spectrum. At Spectrum, we keep more than 32 million customers connected across our 41 state footprint. Our Conversational Channels team cre

The main goal of the Security Operation Specialist I position is to maintain situational awareness, gather information from internal and external sources, coordinate incidents with security leaders and intelligence analysts, and disseminate information for priority matters. The Security Ops Specialist I will use technology and live monitoring to enhance physical security