Who we are...

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What we need...

The Data Center Operations Manager has overall responsibility for scheduling and oversee all activities pertaining to the day-to-day support of the data center. They are responsible for managing and communicating all activities with the TechOps teams and facilities that affect our data center infrastructure.

What's in it for you...

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you'd expect from an award-winning employer plus:

• A customized training plan to successfully onboard you through your first year
• A robust employee training and development program aligned with career pathing objectives
• Generous PTO offering as well as competitive pay and benefits
• On-site fitness center / off-site fitness/wellness reimbursement
• Tuition Reimbursement
• Financial planning assistance with certified professionals
• Fun employee events such as company outings, trivia, sports leagues wellness events
• Peer recognition programs

What you'll do...

• Maintain data centers facilities - UPS, backup generator power, fire prevention systems, building power, and HVAC units.
• Provide updates, issues to reporting manager.
• Troubleshoot facility failures within the data center and report to applicable vendor(s).
• Manage power upgrades for adding server hardware and update RPP circuit panel accordingly.
• Montior stability of power and coolant using Environet monitoring tools.
• Provide cost and project proposals from vendors to manager.
• Establish physical operational support procedures for all systems.
• Quarterly training and or refresher course on Generator procedures to Operations and Facility teams.
• Provide 24/7 support.
• Create metrics and monitoring to the TechOps teams.
• Maintain Historical Hardware metrics for the next 15 years.
• Establish professional relationships with COCC teams and vendors.

What you'll bring...

• Bachelor's degree is preferred for this role but will consider appropriate work experience and/or relevant certifications.
• 5+ years of Data Center Management Experience in a large scale 24/7 data center environment
• 2+ years of working with vendors relevant to data center operation
• Experience with Windows Server, Enterprise Storage, and Networking equipment
• Experience with building monitoring software (i.e. Vertiv)
• Experience with Liebert DS HVAC units, Liebert EXM UPS's, and Libert RX Power Distribution Cabinets is a plus.

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we'll be happy to get back to you!