The Ideal Candidate Provide world class service to Genesco's end users with all aspects of technical support so that business tasks can be accomplished. The Point of Sale Service Desk is the first point of contact when issues arise. In addition to core responsibilities, duties include, but are not limited to, providing call handling, leadership, developing and training st

Why work at Johnston & Murphy? New starting pay rate of $16.00/hr Work life Balance (Hours are 7am to 3 30pm, overtime required during peaks) Benefits on day one (medical/dental and vision) Additional benefits after 60 days of employment including excellent 401k employer match Employee Discount at Journeys, JourneysKidz, Johnston & Murphy, Schuh and Licensed Brands Paid T

The Ideal Candidate As the Assistant Technical Designer, you will be responsible for assisting the Technical Designer Manager with preparing samples from vendors in order to execute the technical fitting process. Apparel categories include wovens, knits, pants, blazers and outerwear for mens, womens, and boys. This position will work closely with the Technical Team, membe

The Ideal Candidate The Quality Assurance Supervisor will be responsible for implementing and maintaining standards and best collaborative practices in all testing efforts. They will work with PMO and development teams to ensure adherence to all standards and policies. The Supervisor will work with Operations to ensure a usable product is delivered and any issues are clea

The Ideal Candidate As the Senior Director of Customer Loyalty, you will play a pivotal role in shaping and executing Journeys' customer loyalty strategy. You'll be responsible for enhancing customer engagement, driving retention, and maximizing the value of our loyal customer base. This role combines strategic vision with hands on execution, ensuring that both Journeys A

The Ideal Candidate The Director, Consumer and Market Insights position is responsible for leading consumer research and market analysis efforts within the organization, leveraging their deep and transformational analytics experience working with marketing, consumer, and retail data to shape our consumer experience and drive growth by applying cutting edge data and compet

The Ideal Candidate As Sr. Director, Consumer Insights & Analytics, you will collaborate with cross functional partners to influence the decision making and strategy development for J&M's various consumer growth initiatives. You will develop exploratory analyses, design & execute test programs, and develop visualizations to tell story and deliver insights into various lif

The Senior Email Marketing Specialist will be responsible for the strategy and execution of email and SMS marketing campaigns and automations within Salesforce Marketing Cloud. Working closely and reporting to the Email & SMS Marketing Manager, this role is expected to manage email campaigns from start to finish while working with various stakeholders to drive each email

The Ideal Candidate The EDI Director will oversee Genesco's Electronic Data Interchange (EDI) Department, functions and systems and provide recommendations for B2B service improvements. How You Will Make an Impact Develop and implement EDI strategies and initiatives to enhance operational efficiency, streamline processes, and improve data accuracy. Evaluate existing EDI s

The Ideal Candidate The Men's Footwear Product Developer II will manage and coordinate the footwear product development process for J&M Men's footwear. This includes product creation during all phases of development and utilizing product development knowledge and tools to achieve project objectives. How You Will Make an Impact Collaborate with the Men's merchandising and

Communicate with all team members accurately and concisely. Provide safe general facility maintenance and repair. Maintain computer controlled motion of equipment during maintenance process. Responsible for the inspection, maintenance and repair of electrical and control systems throughout the plant. Troubleshooting PLCs , drive displays and HMIs. Checking motor bearing a

The Ideal Candidate The Marketing Manager is responsible for implementing and coordinating licensee brand requirements and drive retailer communications and sales support for Genesco Brands Group along with interfacing and collaborating with individual licensor(s) and managing marketing budgets. To provide development and support for the overall product marketing strategy

The Ideal Candidate To serve as the IT Infrastructure Architect you will design and implement information systems that support enterprise infrastructure for Genesco. A key part of this mission is ensuring we have optimized IT infrastructure for the efficient and secure operation of the company's computing and networking infrastructure and to do that, we need a qualified a

Development Engineers are responsible for researching, developing, implementing, and supporting new technology and products to support internal and external customer needs. They work closely with systems stakeholders and project personnel to ensure that solutions meet quality standards and are delivered on time and within budget. Additional responsibilities may include se

The Ideal Candidate As a Customer Service Representative, you will be responsible for answering inbound interactions from our Journeys customers related to placing, tracking, updating, and cancelling orders. As well as providing website and product knowledge and information and assisting with requests related to customer store experiences. Position Benefits 40% off employ