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Provides exceptional customer service by engaging clients in a friendly and professional manner. Handles all aspects of teller operations. Processes transactions accurately, efficiently and in accordance with established policies and procedures. Establishes, retains, and deepens relationships with existing and potential customers to achieve team sales goals and provide quality customer service. Su
Posted 1 day ago
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted 1 day ago
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted 1 day ago
Monitor queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitor queues to ensure SLAs are maintained. Assign the tickets which are out of scope to Service Desk/Other Teams. Follow up with engineer for updating/closing tickets that are going to breach SLAs. Ensure associated tickets are related to the parent ticket and proper follow up is performed onc
Posted 1 day ago
Provide excellent customer service to external and internal clients by promoting, describing and explaining all Bank products and services in a contact center environment. Promotes professional and customer friendly delivery of service to internal and external customers. Make decisions, problem solve and complete file maintenance related to customer contact. Comply with Bank and departmental polic
Posted 2 days ago
A SSISTANT OPERATIONS SUPERVISOR New York, NY Responsible for aiding the Operations Supervisor with the overall supervision of the tellers' unit. Provides leadership and ensures the development of the tellers. Performs the daily branch proof. Essential Job Functions Supplies tellers with adequate cash for operating. Be able to recognize sales opportunities and the ability to cross sell bank pr
Posted 2 days ago
The Universal Banker provides prompt, courteous and efficient service to new and existing customers through the processing of monetary and account related transactions. This position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative (CSR) and Teller, providing Branch Management with the ability to deliver quality customer service at an
Posted 3 days ago
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted 3 days ago
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted 3 days ago
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted 3 days ago
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted 3 days ago
Performs basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Responds to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members. Develops basic knowl
Posted 3 days ago
The Customer Service Supervisor ensures that the New Accounts department of the branch operates effectively, by overseeing the day to day responsibilities of its Customer Service Representative (CSR) staff, motivating employees to meet or exceed sales goals, provide exemplary client service and operate in a manner that is consistent with the policies and procedures of Apple Bank. The incumbent in
Posted 3 days ago
ASSISTANT OPERATIONS SUPERVISOR Brooklyn, NY Responsible for aiding the Operations Supervisor with the overall supervision of the tellers' unit. Provides leadership and ensures the development of the tellers. Performs the daily branch proof. Essential Job Functions Supplies tellers with adequate cash for operating. Be able to recognize sales opportunities and the ability to cross sell bank p
Posted 6 days ago
Performs basic deposit transactions, in accordance with Bank policies and procedures. Provides exceptional customer service in a prompt, efficient and courteous manner. Adheres to the Bank’s Code of Conduct. Performs other duties and tasks as requested. Additional Duties & Responsibilities Performs non teller clerical duties on occasion Skills, Education & Experience High school dipl
Posted 6 days ago
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