Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Responsible for the timely completion of all departmental product schedules, including recognizing and preparing appropriate subassemblies where applicable, per the production schedule Properly manage scheduled and unscheduled workload under the direction of the production schedule and/or Plant Supervisor Responsible for product quality in accordance with established Comp

Participate as member of the North America Water Treatment leadership team and work closely with other functional leaders on the team. Plan, direct, and monitor the activities of the sales team to achieve established sales targets through the professional channel (includes dealer network, retail, and wholesale). Provide strategic oversight to a national sales team to impl

Manage all accounting processes for two locations and ensure month end close processes are completed timely and in adherence with generally accepted accounting procedures (GAAP) Lead forecasting and strategic/annual plan process for West Coast sales organization and cost centers, including review and submission of forecast and annual operating plan into our consolidating

Material Handlers will move water heater products and/or parts through the facility or in the Distribution Center to meet customer demands. More than 1 year of forklift, tow motor, or clamp truck experience preferred Must be able to learn Warehouse Management System (bar code scanning) Maintain a high level of inventory accuracy Must read, understand, and comply with spec

Company Overview Established in 1960, Hague Quality Wateris the longest standing water treatment manufacturer in the United States. With headquarters and manufacturing located in Groveport, Ohio, Hague Quality Water manufactures water softener and filtration equipment. Our products are sold in the U.S. at Lowe's stores nationwide and through our authorized dealer network

Pulls materials to the assembly station as needed for production. Returns the empty totes to warehouse. Replenish warehouse with new stock, keeping oldest stock in front. Bring Literature packages to the workstations as needed for production. Responsible for maintaining organized, identified racks, and staging areas. Responsible for communication with supervisor and leade

Will perform Material Handler functions as needed in accordance with required work instructions, such as forklift license and use of Warehouse scanners. Will be required to learn all duties in the Warehouse including receiving product from the trailers, and pulling shipments. Must be able to perform system transactions. Must make accurate and precise transactions. Must be

Work in a safe and responsible manner using LOTO and making sure those you are working with do the same. Understand and comply with OSHA, Safety and PPE requirements of AO Smith. Troubleshoot and make repairs to equipment in a safe and timely manner. Ensure and make proper adjustments to all relevant equipment but not limited to such as hydraulic presses, DOT testers, wel

SPECIFIC DUTIES/ACCOUNTABILITIES (List in order of importance) Install water softeners ", 1" and 1.25" Complete Maintenance and repairs on residential and commercial water treatment equipment. Deliver salt to both residential and commercial customers. Record unit data and test water conditions on each and every service call. Maintain customer relationships and provide ans

Set up equipment and train operators in the correct set up and operation of said equipment Understand and practice the safety requirements of equipment and assume the safety of self and others around the equipment Responsible for all aspects of safety, quality, production and preventative maintenance in their area of responsibility Read and work from a production schedule

Company / Location Information Established in 1960, Hague Quality Wateris the longest standing water treatment manufacturer in the United States. With headquarters and manufacturing located in Groveport, Ohio, Hague Quality Water manufactures water softener and filtration equipment. Our products are sold in the U.S. at Lowe's stores nationwide and through our authorized d

Facilitate the sale of water treatment systems Key contributor to marketing and growth initiatives. Coordinate the installation and service of residential water treatment solutions Responsible for diagnosing customers water conditions and recommending proper treatment solutions for the family's needs and wants Provide quality checks to ensure customer satisfaction and com

Will perform Material Handler functions as needed in accordance with required work instructions, such as forklift license and use of Warehouse scanners. Required to learn all duties in the Warehouse including receiving product from the trailers, and pulling shipments. Able to perform system transactions. Must be flexible and willing to work in different areas and on diffe

Follow all safety policies and procedures Communicate effectively with superiors and co workers in a team environment Handover the work area clean, organized with machines caught up to the next shift team member Give a status update on machines/products/parts to the next shift machine operator Inform the supervisor if the Gaylord is out of material Empty the trash bins at