The Senior Director of Transformation Solutions works with digital leadership to help shape and drive innovation within Florida Blue. The position will require a leader who is inspirational, high energy, and an advocate who pushes our digital experience to the next level and unlock breakthrough customer and business results. In this dynamic and fast paced environment, thi

The Continuous Improvement Specialist enables business units to achieve their full value through improved process effectiveness. Role improves processes and builds controllership models in order to support organizational oversight and management of key activities. Experience lean conversion, process improvement, kaizen facilitation, process controls, project management, a

Supports cost reporting and analysis, budgeting, forecasting and administrative cost controllership for the Federal Employee Program (FEP). Provides management with technical reporting, in depth financial analysis, consulting support and resolution of issues for cost accounting, reporting and compliance related to the Federal Employee Program (FEP). What You Will Be Doing

Go to Market & Field Marketing Activities o Work closely with Field Marketing & Local Market teams to handle manual check requests for marketing expenses, such as events, sponsorships, media, promotional items, etc. ~ 2,000+ annual transactions. o Track these expenses against budget and incremental approved funds. o Verify vendors/suppliers are set up in the financial sys

Responsible for leading the development and maintenance of contract language and materials (e.g. , Administrative Services Agreements, standard and non standard ASA exhibits, amendments/renewals, standard contract templates ) to support projects/initiatives for Florida Blue's self insured (ASO) business . Works under minimal supervision ensuring contract materials are dev

What is your impact? Specialist will perform overall project work that includes monitoring/reporting of the initiatives and outcomes, communicating, planning, designing, implementing, and working with analytics on ROI/impact analysis for Commercial Quality Initiatives that support the Company's Scorecard. This role will be accountable for the ongoing oversight and monitor

Retail Sales Interns are critical to delivering on the sales, renewal, retention, and community penetration objectives of the Florida Blue Centers. This internship will entail developing and then demonstrating the knowledge, skills, and competencies of a sales professional through effectively consulting with prospects and existing customers. Sales Interns will also perfor

Love engaging with people to help them achieve better health? Come join the exciting, rapidly expanding Direct to Consumer team. We make it our priority to utilize our skills and knowledge to help members make positive changes in their health and well being. While on this team you will proactively manage prospective customers and members' experience through the health car

Retail Sales Interns are critical to delivering on the sales, renewal, retention, and community penetration objectives of the Florida Blue Centers. This internship will entail developing and then demonstrating the knowledge, skills, and competencies of a sales professional through effectively consulting with prospects and existing customers. Sales Interns will also perfor

Are you a seasoned Customer Experience professional who wants to make a great impact? Are you looking for a career that is truly helping people, not just a job helping sell products? The Principal, CX Journey Program Management and Execution is a leader in Florida Blue's Customer Experience Center of Excellence (CX CoE) an innovative and dynamic team that will drive Flori

The Service Advocate IV Network Management is part of a specialized call center who provides education and assistance for contracting, credentialing and Availity issues. This Service Advocate IV role assists the provider in maintenance and directs them on how to request changes to their contract. The position is responsible for providing the group or individual with the t

Captures specifications for non technical product requirements and functionality as well as providing analytical support, and at times creates and / or modifies product policy as appropriate in support of new product development Interpret and utilize market research, including reporting and analytics to identify trends and opportunities as inputs to the detail design and

What's My Impact? Supports new and existing health insurance product development from creation of non technical business requirements through build to product launch. What Will I Do? Responsible for leading the development of new conceptual designs to meet market and segment needs including cost benefit analysis, marketing plans and testing/piloting, as appropriate, the c

Florida Blue Medicare Sales Agents will sell products and services to Medicare eligible individuals, and build long term relationships with customers and external business partners. Meet with eligible participants with the goal of enrollment and presenting product information for Medicare Advantage HMO, Medicare Advantage PPO, Medicare Supplement, or stand alone Medicare

The Enrollment Educator is responsible for conducting enrollment meetings related to new sales, renewals, and benefit changes for multiple Florida platform customers to include benefits administrators and groups of employees. This role will function independently and have full accountability for the presentation of meetings. Important to Know This position covers the Ft.