Working as part of the Contact Center Engagement team, receiving phone calls from members wanting to apply for a loan, or have questions regarding an existing loan. Acts as a trusted lending advisor and utilizes AWIS principles in all interactions with members and potential members. Establishes and develops member relationships through telephone communications and maintai

As a Member Services Representative I at Apple Federal Credit Union, you will be the face of our organization, providing exceptional service to our members. Your responsibilities include processing transactions, assisting with account inquiries, and promoting our products. You'll play a vital role in maintaining positive member relationships and ensuring compliance with c

Develops and implements the annual audit plan. Ensures that audit programs include testing of compliance with laws and regulations and credit union policies and procedures. Assigns and supervises audits/projects to evaluate the design and operating effectiveness of systems and controls which protect the assets of Apple FCU. Manages audit projects to make certain the level

At Apple Federal Credit Union, we're more than a financial institution; we're a community focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we're committed to improving the lives of our members and the communities we serve. We believe our employees are our greatest asset. That's why we foster a supp

Member & Advisor Support Serve as the primary point of contact for member inquiries related to investment services, providing timely and accurate guidance. Act as a liaison between advisors, members, and the Member Solution Center (MSC) to resolve complex issues and ensure a positive member experience. Proactively identify opportunities to improve service delivery and esc