Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars f

Supervise the production, preparation, and presentation of all foods for the hotel as assigned by the Executive Chef to ensure that a quality, consistent product is produced which conforms to all HEI/Franchise standards. Supervise Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing

Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. Answer telephone and respond to caller inquiries speaking in a cl

Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping, and kneeling. Maintain order in the hotel, dealing with the welfare of guests, and assisting with d

Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). Assist in checking electrical systems such as air conditioning controls, television sets,

Assume control of the Engineering Department when the Chief Engineer is not available. Understand all building related systems and equipment Electrical, HVAC, Plumbing, Life Safety, IT, HVACandR, Kitchen, Laundry, Pool, etc. Follow company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop

Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh w

Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third party reservation providers, call centers, websites, GDS, etc.). Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix. Work with the hotel Genera

Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars f

Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Review special requests and areas of concentration to ensure a smooth flow of the housekeeping opera

Operate washing and drying equipment, load, and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Set the proper drying and cooling times for different types of linen. Clean up machin

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation Check Banquet Event Orders to determine function, number of guests and type of bar (house, premium, cash, open, etc.) Set up portable bar in function area according to st

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent infor

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state, and national codes and regulations. Prioritize service request

Direct the day to day operations of the restaurants, room service for breakfast, lunch and dinner periods. Direct the day to day operations of the bar operations. Manage the Human Resources aspect in the various outlets to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and resolve pro