The Staff Craftsmanship Engineer is a key role within the Perceived Quality team and is largely responsible for ensuring that the sensory experience and design execution of our products live up to our brand's promise. The emotional connection which bonds customer to product comes through class leading sensory interaction, both overt and unarticulated. Within this role, yo

Rivian provides robust medical/Rx, dental and vision insurance packages for full time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair

As an Inside Sales Guide, you will be on the front lines providing support for our customers and educating the Rivian community on our continuously growing products and services. You will have an active role in fostering our Rivian culture. As an Inside Sales Guide, you are an integral member of the customer service and sales process. This role is essential in guiding pro

Customer experience is at the forefront of how we create beautiful memories that our customers will love. This role requires a high level of energy, initiative, and deep understanding of the customer's journey. To be successful in this role, you must have a customer first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative an

Our Continuous Improvement Partners support the Corporate and Factory Continuous Improvement teams with coordination execution of day to day actions and long term efforts related to the Rivian Integrated Operating System. This role will report to our Manager of Continuous Improvement and is on site in Normal, IL. Responsibilities Collaborate with manufacturing teams from

The Diagnostic Specialist role leverages each part of the knowledge, skill and experience that comes from a professional career in the Automotive Service Industry. This role seeks the Diagnostics Professional aimed towards helping resolve customer concerns using high quality diagnostic processes and techniques. Your attention to detail and focus on quality will have led y

Rivian provides robust medical/Rx, dental and vision insurance packages for full time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair

The Diagnostic Specialist role leverages each part of the knowledge, skill and experience that comes from a professional career in the Automotive Service Industry. This role seeks the Diagnostics Professional aimed towards helping resolve customer concerns using high quality diagnostic processes and techniques. Your attention to detail and focus on quality will have led y

The Diagnostic Specialist role leverages each part of the knowledge, skill and experience that comes from a professional career in the Automotive Service Industry. This role seeks the Diagnostics Professional aimed towards helping resolve customer concerns using high quality diagnostic processes and techniques. Your attention to detail and focus on quality will have led y

The Diagnostic Specialist role leverages each part of the knowledge, skill and experience that comes from a professional career in the Automotive Service Industry. This role seeks the Diagnostics Professional aimed towards helping resolve customer concerns using high quality diagnostic processes and techniques. Your attention to detail and focus on quality will have led y

The Service Support Field Advisors are the on site liaison between the Centralized Service Support Operations Center and on site Service Center Operations as well as the end to end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging, and/or connectivity questions, and roadside or servicing/repair of their Rivian vehicle.

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

Rivian provides robust medical/Rx, dental and vision insurance packages for full time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair

Rivian provides robust medical/Rx, dental and vision insurance packages for full time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair

Rivian provides robust medical/Rx, dental and vision insurance packages for full time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair