Provide leadership, direction, management, and development to the system strategy team as well as the rest of the NA marketing organization. Develop and implement the NA IH product management marketing plan to support the achievement of the NA AOP and product placement targets (total, % competitive, cash mix). Establish key performance indicators to measure program effect

Provides technical support of departmental activities in significantly reducing product rejection, scrap and variances, and improving both the quality and business systems inefficiencies. Collects data for development of corrective actions. Works with Manufacturing and Engineering groups to write and execute validations of process and system improvements. Provides technic

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with AAM& SAE to identify and close menu expansion op

The Technical Support Specialist II will be responsible for the following Focused on the direct support of our customers by providing expert technical solutions for both assay and instrument related issues using telecommunication, chat or other emerging technologies. Consistently displays the ability to lead troubleshooting management on one or multiple types of laborator

Contributes to the identification and resolution of manufacturing issues (scope limited to several and varied manufacturing or chemistries processes) Prepares chemistries, not limited to particle dye loading, antibodies and drug derivative modification, purification and complex formulations. Collects, formats and analyzes data using moderate to complex instrumentation Col

Work with the Global Information Systems Business Field's team in production support and implementation of new solutions within or directly associated to the Ortho's e Connectivity application framework. Support eConnectivity middleware environment, such as ThingWorx / AWS IoT, for Production issues and application releases. Follow System Development Lifecycle (SDLC) proc

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for

Troubleshoots, repairs, and provides preventive, corrective, and emergency maintenance to all production equipment and machines. Reads and interprets equipment manuals and work orders to perform required maintenance and service. Performs routine and non routine preventative maintenance in accordance with approved methods and documentation. Applies safety procedures to all

Respond to domestic technical support inquiries and complaints and troubleshoot as needed. Demonstrate understanding of the fundamentals of female reproductive cycle and disease processes as they relate to our products. Data entry of all inquiries, complaints, orders and follow up with customers and sales representatives. Support domestic Sales, Marketing, and Customer Se

Conduct job evaluation and review of new and/or existing roles. Partner with HR Business Partners and line management to gather information and communicate results. Provide administrative support to the global annual salary planning process, including annual merit increase, bonus & incentive plan processes, and analysis. Participates in market and salary surveys to ensure

We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field. Troubleshoot technical problems and systems issues. Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for

Reviews Device History Record (DHR) data entries for accuracy, completeness and compliance with specifications as per applicable departmental procedure(s) for review of quality records. Follows detailed procedures documented in SOP's, work instructions, forms and on check lists. Strong documentation and organizational skills are required. Records and escalates exceptions

Lead scientific evidence strategy Assess competitive landscape, current product evidence, and product strengths/weaknesses to identify gaps and opportunities with respect to scientific evidence. Define multi year clinical/scientific evidence strategies for key disease states and product groups. Prioritize evidence generation efforts throughout the business unit, in partne

Lead cross functional project teams. Hold regular meetings and hold team members accountable to project goals. Work with staff to draw realistic but challenging timelines/priorities. Provide follow up/support on their timely execution. Responsible for coordinating team activities in accordance with GPC006 Design Control, GPC041, New Product Development Guidelines and GPC0

Complete release and in process tests supporting Vitros products by executing analytical testing on multiple types of equipment in compliance with all procedures; and provide analytical and manual dexterity to deliver accurate and precise results. Perform complex quality data analysis on all types of release tests. This includes the use of validated spreadsheets and the l