Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment. Works on becoming proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions

Build the platforms that support the delivery of experiences that empower advisors and help clients achieve their dreams. Work with a hardworking team of data engineers, designers, data scientists and financial experts to discover, build and launch features that enable clients to achieve financial security. This role will support the implementation the enterprise operatio

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwe

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwe

Supports daily supervision through resource coordination, and monitoring of service and work quality. Management responsibilities including selection, training, developing, motivating, coaching, and performance evaluation. Manage vendor relationships and ensure vendors meet the expected service and quality goals. Assists in development and provides oversight of audit func

Automate workflows/processes related to security events through SOAR playbooks. Assist with the design, engineering, deployment, and maintenance of custom automation tools (primarily in Python and PowerShell) Develop integrations with security tools and APIs. Assist with the ongoing enhancement to the organization's case management system, and actively identify areas of i

Analyze the technical development requirements and develop integrations between the ServiceNow security modules and 3rd party tools and APIs used by the Cybersecurity teams. Configure ServiceNow and implement best practices in coding and design as per the ServiceNow standards and best practices. Collaborate with NM's ServiceNow Platform SRE team to ensure quality and stab

In partnership with senior members of compensation team, manages compensation programs such as market pricing activities, salary survey administration, Workday advanced comp module management, and annual compensation processes. Manages and coordinates compensation team administration including communications, timelines and Workday related tasks. Primary Duties and Respons

In this role, you will bring to life deep consumer understanding and insights that inspire big ideas and profitable brand growth. You will lead a learning agenda for consumers in multiple key Growth Segments including but not limited to Mass Affluent consumers 40 70 year old and High Net Worth markets while working closely with marketing, product and digital teams to deve

Assist with insurance products including design and implementation of new or existing products, promotion strategies and day to day product line management to advance sales and servicing. Support ongoing product evolution including coordinating and driving efforts with technical, operational, compensation, investment and regulatory experts. Explain product information tha

Plan, coordinate and actively own the IT delivery plans for sophisticated, multi functional technical solutions that generally span multiple, technical products. Handle the end to end plan that is inclusive of all of the changes needed to technical products in support of initiative outcomes. Projects or "epics" often involve software implementation and updates. Primary Du

Advocate for and prioritize learning solutions that deliver business outcomes that can be rapidly developed and deployed while still maintaining quality standards and learner experience; scrutinize existing solutions to ensure learning addresses evolving needs. Analyze the most complex organizational issues and skill gaps when conducting root cause analysis of performance

Provides middle office support within Public Investments (PI) to ensure smooth execution of PI investments.Helps resolve complex problems to ensure timely settlement of all transactions. Acts as a technical expert in assigned areas. Develops and implements new middle office related processes and re engineers existing processes to improve efficiencies and outcomes. Provide