Communicates with guests to process registration and complete orders Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track Inspects all safety equipment to ensure proper function Abilit

Handles the day to day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that ad

Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and th

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and colla

Apply academic learning to practical assignment experiences Execute Management functions by demonstrating strong leadership and communication skills. Coach and develop a team of associates Drive and exceed business performance goals by developing & executing strategies; determine business driving opportunities Analyze trends, identify business opportunities, execute strat

Communicates with guests for transactions, to process registration and complete orders. Educates guests on the Ropes Course, Rock Wall and other physical experiences, proper technique and use of equipment, and safety guidelines Educates guests on game play and wand operation for MagiQuest Maintains the daily operation of the MagiQuest game; documents and/or escalates any

Handles the day to day responsibilities of key frontline roles such as Front Desk Agent, Room Attendant, F&B Attendant, Server, Retail & Attractions Attendant, Entertainment Ambassador etc. Complete assigned project and present to lodge leadership team Participates in a professional development series to develop both soft and technical skills Maintains a work area that ad

Compiles inventory information for food and beverage items such as consumption rate and stock on hand to determine need for replenishment Assists with inventory count processes to ensure accurate reporting of stock levels Monitors inventory levels to provide notification to F&B management for re orders Assists in administrative back office functions including entering pur

Vacuums, dusts, and cleans public areas including, but not limited to floors, carpets, restrooms, waterpark area, elevators, windows, and doors Ensure elevator areas are free of debris Empties waste receptacles in common areas Reads and comprehends material safety data sheets for all chemicals and use them according to directions Report maintenance issues in public areas

Personally interact with Great Wolf Lodge guests Willingness to perform child friendly promotional activities on site and in the community Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site Perform all branded experiences consistently according to Standard Operating procedures Perform high energy brand events/e

Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing Responsible for the strategic planning and development of the department. Oversees operation of all attractions including Oliver Mining Company, Arcade, MagiQuest, MiniGolf, MiniBowling, XD T

Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in ac

Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Assure each day's activities and problems that oc

Apply academic learning to practical assignment experiences Execute Management functions by demonstrating strong leadership and communication skills. Coach and develop a team of associates Drive and exceed business performance goals by developing & executing strategies; determine business driving opportunities Analyze trends, identify business opportunities, execute strat