? Pull required company information for Federal, State and Local outside service providers for review and assist with compilation. Assist with tax provision(s) for company's Audited Financial Statement(s). Determine taxable and non taxable transactions for Property and Use tax purposes for review. Track all property tax payments, bills and perform summary analysis across e

Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner. Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly

Provide engineering support for internal Colo Engineering, Construction, Facilities, Operations, Sustainability, and Sales teams. Review equipment submittals & RFI's for construction and procurement. Assist with development of complex Method of Procedures (MOP's) and Sequence of Operations (SOP's) for facility systems. Perform site or data hall capacity analysis and help

Create and maintain effective customer relationships, with customer satisfaction as the goal. Answering customer phone calls and emails within a timely and professional manner. Assisting with guidance on Installs, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly withi

Manage and monitor the IT support queue, ensuring all tickets are prioritized and resolved according to SLAs. Handle basic troubleshooting for hardware, software, and network issues. Onboard new employees, providing them with the necessary IT equipment, software, and access. Offboard employees by managing account deactivations, returning IT assets, and ensuring security c

Create and maintain effective customer relationships, with customer satisfaction as the goal. Answering customer phone calls and emails within a timely and professional manner. Assisting with guidance on Installs, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly withi

Drives process and procedure in the organization Develop and review MOPs and SOPs Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network Prepares and presents technical presentations on the facility Responsible for all technical aspects of facility operations including power and HVAC systems Mo

Provides day to day management and/or operating oversight of the company maintenance department. Develops and implements plans targeted to promote the growth and enhancement of DataBank maintenance department functions and services. Works with DataBank management team to insure safe and efficient company operations. Assesses incidents, complaints, (customer complaints, su

Provide engineering support for internal Colo Engineering, Construction, Facilities, Operations, Sustainability, and Sales teams. Review equipment submittals & RFI's for construction and procurement. Assist with development of complex Method of Procedures (MOPs) and Sequence of Operations (SOOs) for facility systems. Perform site or data hall capacity analysis and help co

Create and maintain effective customer relationships, with customer satisfaction as the goal. Answering customer phone calls and emails within a timely and professional manner. Assisting with guidance on Installs, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly withi

DataBank Holdings Ltd. is a leading provider of enterprise class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world class facilities. Our customized technology solutions are designed to help customers effectively manage risk,

Provides day to day management and/or operating oversight of the company maintenance department. Develops and implements plans targeted to promote the growth and enhancement of DataBank maintenance department functions and services. Works with DataBank management team to insure safe and efficient company operations. Assesses incidents, complaints, (customer complaints, su

Manage the day to day duties of the onsite DCT personnel across one or multiple sites Ensure the monitoring of all infrastructure on site and escalate as needed to various departments within the organization Work jointly with the Maintenance team to develop, schedule and monitor a preventative maintenance program to keep equipment in proper working condition Ensure site i

Drives process and procedure in the organization Develop and review MOPs and SOPs Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network Prepares and presents technical presentations on the facility Responsible for all technical aspects of facility operations including power and HVAC systems Mo

Drives process and procedure in the organization Develop and review MOPs and SOPs Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network Prepares and presents technical presentations on the facility Responsible for all technical aspects of facility operations including power and HVAC systems Mo