Shadow Sales & Catering team during program onset; rotate through Group, BT and Catering Sales over 2 3 Months at assigned hotel. Complete training in 1 2 sales systems; become proficient in sales processes and rhythms. Respond to group and catering inquiries; manage sales process from booking entry through contract and turnover. Work with revenue and leadership team to p

Shadow Sales & Catering team during program onset; rotate through Group, BT and Catering Sales over 2 3 Months at assigned hotel. Complete training in 1 2 sales systems; become proficient in sales processes and rhythms. Respond to group and catering inquiries; manage sales process from booking entry through contract and turnover. Work with revenue and leadership team to p

Manage the daily production, preparation, and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards. Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe

Clear understanding of both monthly forecasting and the annual budget process. Understanding of pace and productivity. Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data. Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expect

Maintains proper and adequate set up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perisha

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. Read, maintain, and make daily entries in the logbook to

Maintains proper and adequate set up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perisha

The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation Check station before, during and after shift for proper set up and cleanliness. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant

Responds to emergency situations in the assigned zone. Assists in communicating emergency situations outside of the assigned zone. Administers and coordinates emergency first aid as necessary. Enforces the rules and regulations of the waterpark. Advises aquatics management of unsafe and unsanitary conditions. Provides superior customer service to all guests by assisting a

Events, Activations & Programming Develop and execute a robust annual events calendar including live music, seasonal festivals, golf adjacent programming, wellness events, culinary experiences, and holiday activations Own end to end event execution concepting, vendor sourcing, partnerships, on site management, promotion, and post event evaluation Collaborate with Golf, F&

Monitor servers and busperson adherence to all service standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor sidework duty completion. Maintain bank to HEI Hotels and Resorts standards. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent infor

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent infor

Host and participate in all recreation activities including but not limited to Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games. Assure cleanliness and organize all areas within the recreation centers Provide enthusiastic customer service. This includes and is not limited to welc

Retrieves orders from storeroom. Visually checks stock received against written requisition with storeroom personnel, to ensure order is accurate. Upon delivery to the bar, re checks items with bartender for completeness. Cuts, slices and peels perishable garnishes and fruits, mixes and pours juices in sufficient amounts according to projected business. Stores back up sup