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Answer incoming calls and deliver extraordinary service that exceeds the caller's expectations. This includes onboarding of customers and assisting with issue resolution. All calls must be handled with professionalism, demonstrating a sense of ownership, with a goal of one call resolution. Perform periodic business process review/analysis in order to drive efficiency. Ens
Posted 27 days ago
First Merchants Bank
- Indianapolis, IN / Daleville, IN / Muncie, IN / 2 more...
Support the customer lending request process by providing administrative support to the Commercial Team. Prepare requests for credit by ensuring complete file per policy and regulatory requirements. Ensure collateral and other request details are defined for documentation, engage third parties as needed. Interact with approved attorney for externally prepared transactions
Posted 27 days ago
As part of this role, you will Provide excellent customer service by Responding to customer requests for banking transactions. Answering customer inquiries and problems with solutions that meet the customer's current needs. Continually building customer loyalty and customer advocates. Contribute to overall banking center operation by Balance cash, daily transactions, vaul
Posted 27 days ago
First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so yo
Posted 27 days ago
First Merchants Bank
- Plainfield, IN / Indianapolis, IN / Daleville, IN / 5 more...
1. Assist in maintaining the company's Compliance Management System (CMS) by serving as a compliance contact for Line One business units. 2. Provide guidance, mentoring and oversight to Compliance Officers, Compliance Analysts and Compliance Specialists as they carry out their job responsibilities in support of the Compliance Management System (CMS). 3. Keep current on al
Posted 28 days ago
As part of this role, you will Provide excellent customer service by Responding to customer requests for banking transactions. Answering customer inquiries and problems with solutions that meet the customer's current needs. Continually building customer loyalty and customer advocates. Contribute to overall banking center operation by Balance cash, daily transactions, vaul
Posted 28 days ago
First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so yo
Posted 28 days ago
Provide high quality customer service within the banking center. Respond to customer requests of everyday monetary banking transactions and process these according to regulations, bank policies and procedures in an accurate and timely manner i.e. cashing checks, deposits, loan payments, change orders and night deposits. Accept payments for various types of loans. Process
Posted 28 days ago
Specialization will be in one of the following areas of expertise Wealth Management Support Provide administrative support for assigned Wealth Advisors, Wealth Managers, Retirement Plan Advisors, and/or Portfolio Managers, in the administration of accounts within the limits of authority. Provide advanced client service for PWA clients on routine requests and inquiries bot
Posted 30 days ago
First Merchants Bank is seeking a Customer Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so yo
Posted 30 days ago
Provide high quality customer service within the banking center. Respond to customer requests of everyday monetary banking transactions and process these according to regulations, bank policies and procedures in an accurate and timely manner i.e. cashing checks, deposits, loan payments, change orders and night deposits. Accept payments for various types of loans. Process
Posted 1 month ago
1. Validate integrity of loan data information entered into the core banking application (Horizon), is in compliance with supporting loan documentation. 2. Review and validate Quality Review exception reports. 3. Review and validate on line transactions input by the Loan Boarding Team. 4. Appropriately communicate data discrepancies to Loan Boarding Team Leader. 5. Perfor
Posted 1 month ago
1. Expand executive management's effectiveness and time management by managing and prioritizing communications, meetings, travel arrangements, accommodations and commitments. Ensure efficient and effective utilization of the Executive time and ability to communicate and deliver on commitments with both internal and external customers. 2. Proactively manage requests of a h
Posted 1 month ago
Completion of the following tasks at a basic skill level Complete accurate, unbiased credit analyses within required timelines and according to standards including cash flow analysis, credit decision summary preparation and credit processes. Complete credit monitoring functions for designated portfolio including spreading and review of financial statements, borrowing base
Posted 1 month ago
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