Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management. Maintain proper set up of dining room. Receive records and make any necessary arrangements for reservations and special functions in the restaurant.

Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). Assist in checking electrical systems such as air conditioning controls, television sets,

Greet guests and members in a professional, friendly manner. Select the appropriate spa treatments based on the client's needs after reviewing the client intake form with each guest. Perform spa treatments within the scope of training and utilizing draping protocols. Complete accurate and legible client intake notes. Create an excellent experience for guests and members t

Create and maintain a customer driven hotel with a customer keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service. Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of pro

Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent infor

Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars f

Host and participate in all recreation activities including but not limited to Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games. Assure cleanliness and organize all areas within the recreation centers Provide enthusiastic customer service. This includes and is not limited to welc

Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh w

Check station before, during and after shift for proper set up and cleanliness. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness. Record the details of the order from the guests, repeating the order to the guest to check for accuracy. Input the order into the Point of Sale computer to inform the kitc

Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management. Maintain proper set up of dining room. Receive records and make any necessary arrangements for reservations and special functions in the restaurant.

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Supervise the night audit/hotel associates; review and verify daily work. Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, t

Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions. Transcribe complete messages and repeat information t

A complete understanding of all building related systems Electrical, HVAC, Plumbing, Life Safety, IT, etc. A complete understanding of all building related equipment HVACandR, Kitchen, Laundry, Pool, etc. Follows company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc. Maintains en

Manage day to day operations for all restaurant outlets, room service, and beverage. Control and manage all areas of cost management, including the cost of beverages, labor, and expenses. Plan and manage the procurement, production, preparation, and presentation of all food and beverages in the hotel in a safe, sanitary, and cost effective manner. Manage the Human Resourc