Able to work a flexible schedule to support coverage of vessel operations. Adheres to service contracts reporting policy as stated in Operations Manual. Ensures the safety and security of vessels and facility using visual observation while conducting walk throughs and reporting any unusual occurrences to Operations Manager and upper management. Mitigate and manage hazards

Direct the ferry's activities and ensure passengers' safety and security while vessel is underway. Operate vessel at economic engine speeds, per established policies. Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations. Train and provide feedback for evaluation of the performa

Coordinate the cruise event details with the Sales, Food & Beverage, Operations, and Administrative Departments once the sale has been finalized. Act as the liaison between the Company and approved third party vendors placing orders and coordinating deliveries (eg cakes, floral, specialty linens, entertainment, etc.). Develop comprehensive knowledge of product offerings,

Responsible for completing tasks delegated by the Warehouse Manager such as deliveries, stocking, etc. Responsible for picking up and delivering goods and equipment to vessels as designated by their supervisor. Assist shipping and receiving unloading trucks and checking in merchandise. Prepares order by processing requests and supply orders; pulling materials, packing box

Serve patrons food & beverage orders quickly, following established procedures Produce simple food products using on board galley equipment Assist bartenders with beverage production, as well as breaking down equipment and cleaning the yacht at the end of shift. Accurately take food and beverage orders, relaying them to the proper personnel. Make suggestions based on cust

Preparing and cooking food aboard yachts or in our prep kitchen for events Loading and unloading food and supplies onto boats as needed Assisting in breaking down and cleaning the galley at the end of each shift Working and collaborating with Vessel operations crew and front of house team to satisfy 100% of our guests Learning all safety and security duties required for t

Follow safety procedures to ensure the protection of passengers, crew, and the vessel Participate in routine safety & emergency preparedness drills Welcome guests on the vessel with the highest level of customer service Handle lines to moor vessels to pier Stand look out watch in ships bow, stern, or bridge to look for obstructions in a ships path Assist with general main

Ability to multitask and work at a fast pace while maintaining poise and grace. Prepare beverages, cocktails and wine orders in adherence to state and city alcohol laws, and company service standards Maintain a clean and well stocked bar Convey broad cocktail knowledge and mix complex drinks consistently Collect money, accurately make change and accurately input into POS

Cruise Execution Act as the on duty kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Maintain continuous communication with the back of the house and restaurant management regarding staff and operations Provide input regarding shipmate relations Ensure that all s

Assist in managing the front of the house staff, including recruitment, training, coaching/discipline, and retention of assigned vessel Provide assistance to restaurant managers changing shifts and ensures adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of front line

Receive passengers and inform them about boarding procedures; print, sort and distribute boarding passes to passengers Address guests by name and recognize their special occasions Explain products or services and prices, and answer questions from customers Collect outstanding balances for reservations, and collect payment vouchers from third party distributors Make and co

Sales & Guest Service Promote maximum revenue attainment by performing transactions with efficiency Ensure accuracy in transactions while monitoring product capacities Ensure that every guest is greeted warmly when approaching the ticket booth Answer questions regarding product, price, duration, etc. with expertise and patience Prepared to work during submitted availabili

Monitor river, vessel, and passengers to ensure safety during ferry operation. Participate in onboard training and routine drills. Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e. fire extinguishers, life preservers, work vest). Use proper Personal Protective Equip

Assist with the operation and navigation of the vessel under the guidance of the Captain and senior crew members. Handle lines and cables during docking and undocking procedures. Perform routine maintenance and cleaning tasks to keep the vessel in top condition. Assist passengers as needed and provide exceptional customer service. Adhere to all safety protocols and regula

Assist with the operation and navigation of the vessel under the guidance of the Captain and senior crew members. Handle lines and cables during docking and undocking procedures. Perform routine maintenance and cleaning tasks to keep the vessel in top condition. Assist passengers as needed and provide exceptional customer service. Adhere to all safety protocols and regula