Partner with Public Sector Sales and Operations teams to deliver actionable OPEX insights and reporting. Own monthly forecasting and budgeting processes for commissions, direct labor, and operational expenses. Develop and maintain productivity models and capacity planning frameworks to support headcount and resource allocation decisions. Track and analyze capitalized labo

Strategic Coaching & Influence Provide coaching and consultative support to initiative leaders and team members to improve execution, ownership, and accountability with a focus on delivering transformation and growth results. Champion a culture of accountability and ownership by setting clear expectations with initiative owners and regularly reviewing outcomes and KPIs, e

Develops and manages relationships with acquired and/or existing NeoCloud customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross sell and up sell accounts to increase overall total customer spend with the company. Identifies, bids on, negotiates, and closes new sales op

Formulates account strategies to grow the business and the relationships within NeoCloud accounts. Develops new business opportunities with partner companies with complementary technology. Builds a high performance team; hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to mak

Accountable for the maintenance, growth and increased profitability of existing accounts, the acquisition of new accounts, and the strategic direction of assigned accounts. Directsstrategic, customer specific initiatives, which deliver "value added" services through the execution of customer specific account development plans. Leads a high performing team & surrounding ec

Design, deploy, troubleshoot, and support technologies that monitor network and host systems both on premises and in cloud environments for cyber threats and incident response alerts. Collaborate across Lumen teams to support initiatives such as system deployments and infrastructure enhancements. Administer security systems and applications to ensure high availability, pe

Install, maintain/repair and test residential/small business telecommunication service and broadband products such as POTS, HSI, Networking, VDSL, Fiber to the Home. Enable the wireless/wired network on company approved modems/routers. Connect wires and cables to terminals and attach/detach various kinds of hardware to wires, cables, buildings, poles and inside facility.

Develop and maintain DNS architecture and standards for hybrid and multi cloud environments, ensuring seamless integration with on premises systems. Design, implement, and maintain enterprise DNS infrastructure and services, ensuring optimal performance, resiliency, scalability, and security. Understand integration requirements for security initiatives, including firewall

Capital Management Collaborate with business and finance teams to optimize capital allocation and investment oversight. Identify and manage risks and opportunities tied to capital initiatives. Enhance capital governance frameworks and decision making processes. Financial Analysis & Reporting Build and maintain advanced financial models for budgeting, forecasting, and inve

Interface with Sales and account management resources to identify and refine new opportunities Meet with existing customers and new sales prospects to effectively pitch Lumen professional services capabilities and proposed solutions Interface with various Lumen teams including, Marketing, Procurement, Service Delivery, Legal, Contracts, Billing, Product Management, Engine

Utilize SolarWinds to monitor, manage, and troubleshoot network devices from vendors such as Juniper and Cisco. Perform upgrades and maintenance on Cisco IOS, Fortigate, and Juniper devices within data center environments. Configure and troubleshoot Juniper SRX/MX, Cisco Meraki, SDWAN, and FortiGate devices. Collaborate with the Security team to conduct audits and vulnera

Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network. Proactively identify potential problem areas to ensure integrity of the network and company. Assist other personnel to complete these activities when needed. Performs the installation/change/decommission and testing of Next

Exercises considerable latitude in decision making under limited consultative direction toward predetermined long range targets. Analyzes complex systems and/or customer environments, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges, and other devices. Supports acqui

Lead the design, implementation, and management of Salesforce DevOps pipelines and automation tools. Collaborate with cross functional teams to ensure smooth and efficient release management of Salesforce applications and updates. Monitor and optimize the performance of Salesforce environments, identifying and resolving issues proactively. Design, develop, and maintain CI

Install, Maintain, and Secure Microsoft Windows 2016 Hyper V hosts and virtual servers with various roles. Create, update and deploy Windows 10 based virtual desktops and Terminal Session Services. Deep working knowledge of Active Directory, Group Policy, File servers (DFS), Print servers, DNS, IIS, Exchange, Database (SQL and Oracle). Monitor & verify backup jobs using B