Perform high level program support Enters allegations into the official electronic system of record to create "complaint records." Performs initial high level assessment of complaints during the intake process to determine the nature of specific allegations. Conducts initial high level assessment of whether complaints involve fraud, waste, abuse, or mismanagement, crimina

Assisting in a variety of administrative matters. Maintaining a wide variety of financial or other records that are stored manually and electronically. Choosing among widely varying methods and procedures to process complex actions. Selecting or devising steps necessary to complete assignments Process high volumes of incoming and outgoing mail, while following applicable

Grow RP's base of US federal business by supporting the entire business development process Track, categorize, score, and continuously monitor new business opportunities from a variety of sources Research priority agencies, programs, and contacts and support agency leads on their business development activities Follow and uphold RP's standard operating procedures for busi

You'll be a resource and provide up to date material to team members You'll providing training resources and serve as an escalation point for team members You'll answer inbound calls from customer and use playbooks to ensure a solution is provided You'll provide world class customer service by ensuring that all customers receive the best and most efficient and effective s

include, but are not limited to Oversight over the following areas Day to day, assigned operational tasks of the accounting department, including monitoring systems and processes and transactions Financial administration tasks (cash receipts, accounts receivables, purchases and disbursements, accounts payable, etc.) Maintenance of accounting files for proper documentation

You'll answer inbound calls from customers that are specific to certain programs; you'll utilize a playbook to determine which script is appropriate and follow for guidance. You'll provide world class customer service by ensuring that all customers receive the best and most efficient and effective service possible You'll use a script to resolve phone inquiries You'll use

Support the development and implementation of context appropriate Hub, program, project, and activity level MEL plans (which may span from community level to global programs). Work in partnership with local and international organizations, USAID Missions, other USAID OUs, and other US government Agencies with an emphasis on knowledge transfer and skill building. Support a

Lead the team in identifying, recruiting, screening, and presenting qualified candidates for technology positions, collaborating with hiring managers to set realistic technical requirements Influence and educate stakeholders and interviewers, delivering on a consistent and methodical recruiting process for RP, the client, and the candidate Build and maintain relationships

Provide administrative support to office leadership, including supporting scheduling meetings, making travel arrangements and responding to scheduling requests Support virtual and in person partner engagements, including directing office guests, screening and routing meeting requests and greeting/escorting visitors Maintain contact lists and listservs, updating databases,

You'll identify, design, and produce communications products that support the Bureau's and Agency's objectives You'll conceptualize, research, write and edit factsheets, talking points, speeches, newsletters, and other documents in support of PPL communications strategy and messaging You'll work with the Agency's Bureau for Legislative and Public Affairs (LPA), when neces

Provides targeted analytical support on key international development trends across geographies and all USAID programmatic areas in support of USAID Policy and Program Cycle processes. This includes development of analytical reports, presentations, and interactive webinars to inform USAID/Washington and Mission based strategic planning and learning efforts Supports Agency