Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service related issues timely and efficiently. Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer. Oversee assigned branch in a

Collaborate with the internal Business Intelligence Group to generate high quality data and reports for compliance monitoring and testing purposes; employ data mining techniques and software tools to develop reports that identify areas for further review, including but not limited to account types, activity patterns, transaction volumes and values, and trends. Apply gener

If you are highly motivated and results oriented, this Apple Bank Internship program is a great step forward in your career. Extensive work experience is not a requirement. Dedication to learning and a true passion for the banking industry are vital. We will also be looking for the following Ability to work both independently as well as on a team. Organizational skills, a

If you are highly motivated and results oriented, this Apple Bank Internship program is a great step forward in your career. Extensive work experience is not a requirement. Dedication to learning and a true passion for the banking industry are vital. We will also be looking for the following Ability to work both independently as well as on a team. Organizational skills, a

If you are highly motivated and results oriented, this Apple Bank Internship program is a great step forward in your career. Extensive work experience is not a requirement. Dedication to learning and a true passion for the banking industry are vital. We will also be looking for the following Ability to work both independently as well as on a team. Organizational skills, a

If you are highly motivated and results oriented, this Apple Bank Internship program is a great step forward in your career. Extensive work experience is not a requirement. Dedication to learning and a true passion for the banking industry are vital. We will also be looking for the following Ability to work both independently as well as on a team. Organizational skills, a

If you are highly motivated and results oriented, this Apple Bank Internship program is a great step forward in your career. Extensive work experience is not a requirement. Dedication to learning and a true passion for the banking industry are vital. We will also be looking for the following Ability to work both independently as well as on a team. Organizational skills, a

Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift Availability Preferred Salary Range $40,000 $50,000 The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accor

New York, NY (81st Street 1st Ave) Salary Range $21.98/hr $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incu

New York, NY (East 64th Street) Salary Range $21.98/hr $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbe

Manhattan Yorkville (81st & 1st Ave) Salary Range $65,000 $85,000 The Assistant Branch Manager (ABM) provides supportive leadership to the Branch Manager by playing an integral role in the achievement of sales, service, and operational performance goals for the branch. The incumbent ensures that business development goals are being met, and all policies, procedures, and co

The Senior AFC Systems Data Analyst will Act as the data SME for all BSA/AML/ABC and Sanctions systems data and data feeds. Lead the calibration, tuning, optimization, and performance evaluation of transaction monitoring systems. Assist in management of data processes, including the development of business requirement documentation, data mapping and validation exercises.

Provide excellent customer service to external and internal customers to meet their financial needs. Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures. Comply with all banking regulations. Identify and escalate calls related to areas of concern or those of a suspicious nature. Make recommendations to resolve

Perform basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures. Provide exceptional customer service in a prompt, efficient and courteous manner. Respond to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff member

Learn how to perform the following retail banking positions through in branch training rotations Teller, Operations Supervisor, Customer Service Representative and Assistant Branch Manager. Attend a variety of assigned training courses to develop a comprehensive understanding of business development, customer service, operating procedures, policies, security/safety contro