Primary day to day strategic contact for global and enterprise level customers, acting as team lead of Customer Success Management POD Accountable for Customer's overall success with Bluecore, including adoption of Bluecore solutions, maintaining overall customer health, experience + satisfaction, and having a strong impact/focus on the customer renewal Be a trusted Custo

Grow revenue within existing accounts by identifying new sales opportunities and successfully seeing them through contracting Gain command of the Bluecore message, leverage data in the Bluecore platform and identify strategic growth opportunities to help clients understand and grow their business Exceptional Salesforce hygiene to provide up to date and accurate ongoing fo

Manage hundreds of servers and thousands of containers on our Google Kubernetes Engine clusters using various automation tools. Design and manage zero trust networks using Open Policy Agent (OPA), Envoy and Istio. Define and scale our Observability strategy with Prometheus, Jaeger, and Grafana. Design, architect, and build performant, reliable, high quality systems at sca

Build performant, reliable, high quality systems at scale. Gathering requirements, crafting, implementing, testing, deploying, and maintaining systems. Work cross functionally with product managers, data scientists, and engineers to deliver high quality products. Qualifications 3+ years of meaningful professional software engineering experience B.E./B.S. in one of the fol

Develop platform centric strategies that will achieve client goals Enable internal and external adoption of platform centric strategies to achieve client goals through documentation and scaled communication Help clients and Customer Success teams know how they're performing against client goals while informing the Product roadmap with impactful analytic insights and tools

Write client side JavaScript to be run on clients' websites and configure custom recommendation logic using domain specific tooling. Serve as the technical point of contact for clients both pre and post launch working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long term technical relationship betwe

Grow revenue within existing accounts by identifying new sales opportunities and successfully seeing them through contracting Gain command of the Bluecore message, leverage data in the Bluecore platform and identify strategic growth opportunities to help clients understand and grow their business Exceptional Salesforce hygiene to provide up to date and accurate ongoing fo

Design, architect, and develop performant, reliable, and high quality systems at scale within one or more engineering domains. Grow projects owned by our Delivery Pipeline squad, such as making improvements to our pipeline throughput, as well as recommendation engine. Plan and executes effectively on large architecture projects with complex dependencies. Work cross functi

Design, architect, and build performant, reliable, high quality systems at scale Own projects end to end, including gathering requirements, crafting, implementing, testing, deploying, and maintaining systems Work multi functionally with product managers, data scientists, and engineers to deliver high quality products Coaching and growing junior developers through mentorsh

Drive and own responsibilities of Program Manager for multiple product development teams Schedule, manage and facilitate Scrum ceremonies Promote Agile values, principles and practices within the teams Facilitate meetings and communication between Product Management, Product Design and R&D stakeholders ensuring the appropriate priority of tasks Manage development team bac

Build and maintain a healthy pipeline by sourcing and securing qualified sales opportunities within a defined book of business while maintaining outstanding Salesforce hygiene to provide up to date and accurate ongoing forecasts. We look for sales professionals that can gain Command of Bluecore Message and have the ability to master the business problem we solve, the valu

Acts as an expert role model and master coach Identify gaps, best practices, and opportunities at the region, market, branch, sales role/person level, and recommends priorities, sequence, and action plans Provide hands on one on one coaching to leaders to close skill gaps and enhance the ability of leaders to influence behaviors and drive business results Directs and moti

Develop a team of engineers through 1 1 career coaching, mentoring, and management support Facilitate collaboration with other engineering teams, data scientists, product owners, and stakeholders to solve interesting and challenging problems across our marketing platform Advising on best practices for designing and architecting scalable solutions, including design reviews