Provides tier II level technical support to all corporate IT systems and staff. Reports directly to the Corporate IT Infrastructure Manager. Analyze existing systems and make proactive recommendations for improvements to maintain and enhance overall system performance. Use advanced knowledge of technology concepts coupled with strong business and planning skills to manage

External Sales Focus Focuses on selling Associated products & services based upon a complete understanding of the customer's existing and future business needs. Performs cold calling on new and competitive accounts in addition to building and maintaining relationships at existing customer accounts. Works with the Consulting and Systems Integration and Fleet Management dep

Forklift Field Service Technician / Mechanic Now offering a $2000 SIGN ON BONUS! Indianapolis, IN area Why Choose Associated? What We Offer PAID TRAVEL TIME after 1st 30 minutes per day Paid TIME OFF, vacation, holidays and sick/personal days Company provided HAND TOOLS Well maintained COMPANY SERVICE VAN with company paid gas card Comprehensive BENEFITS package effective

Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation. Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service. Observes, analyzes, and determines corrective course of action for service and r

Performs all aspects of a Field Service technician role and is the first point of contact for a team of Technicians in each territory. Works closely with Technicians to ensure timely completion of workload with a focus of exceeding customer satisfaction and company goals. The Team Leader mentors, motivates, and trains new Field Service Technicians on all aspects of the te

Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation. Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service. Observes, analyzes, and determines corrective course of action for service and r

To motivate and assist Motive Power Service Technicians in obtaining departmental goals. The Team Leader performs the same technical field functions as a Motive Power Service Technician in addition to interacting with Department Management and Dispatch to ensure that their technicians perform quality work in an efficient and professional manner. The Team Leader will orien

Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation. Observes, analyzes, and determines corrective course of action for service and repair of equipment. Performs necessary repairs to correct analyzed situations in a professional and productive manner. Performs overhauls on

Mentors and trains new Power Solution Shop Technicians in all aspects of field work. Performs all Power Solutions Technician duties. Ensures 100% completion of required workloads within shop by working with Technicians and Dispatch. Identifies problems within the shop and initiates proactive solutions for the team. Maintains a process to keep equipment moving through the

To troubleshoot motive power batteries, chargers and related equipment problems, complete installations, and perform unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need. To provide complete customer satisfaction in a polite and professional manner. Essential Duties and Responsibilities Effectively analyzes problem situations per

Initiates lease buyout requests with Raymond Leasing Collaborates with Contract Services regarding Lease to Usage Conversions Communicate with Sales Team regarding billing changes and obtain customer billing requirements/Purchase Order Coordinates Lease/Usage return process with local and out of state Service Departments securing final asset inspections, cradling and tran

Provides technical assistance to Team Leaders and Field Service Technicians. Develops and presents technical course curricula covering classroom and field training to support Raymond certification and competitive equipment for Associated Technicians. This position requires a minimum of a high school diploma/GED and secondary training in electrical, mechanical, and hydraul

Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation. Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service. Observes, analyzes, and determines corrective course of action for service and r

Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation. Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service. Observes, analyzes, and determines corrective course of action for service and r

Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation. Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service. Observes, analyzes, and determines corrective course of action for service and r