Provide client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment. Troubleshoot and resolve desktop hardware/software issues, including OS, applications, peripherals, and drivers. Perform PC imaging, provisioning, and configuration for Windows endpoints. Support connectivity troubleshooting across LAN/WAN/Internet environmen

Design, develop, test, deploy, and sustain web applications, websites, and web based services using dynamic and static interfaces. Implement full stack capabilities using HTML/HTML5, CSS, JavaScript, JSON, XML, PHP, SQL/MySQL, AJAX, Bootstrap, JQuery, SASS, TypeScript, and related frameworks. Develop and administer CMS platforms including Joomla!, WordPress, Drupal, Adobe

Apply instructional systems engineering methods (e.g., ADDIE) to translate operational requirements into structured learning objectives, course designs, and delivery strategies. Develop and sustain LMS course architectures, learning paths, and content structures aligned to Army Distributed Learning standards. Administer LMS environments course provisioning, user/role mana

Operate, configure, and troubleshoot AV systems supporting meetings, training, and events (audio, video, display, control, conferencing). Perform fault isolation for signal flow, device settings, and system interoperability issues. Support and maintain AV control ecosystems (Crestron, AMX) and audio processing/distribution components (Biamp) and AV infrastructure (Extron)

Engineer end to end AVL VC solutions including requirements decomposition, system design, equipment selection, and integration planning. Lead installation oversight, configuration, testing, commissioning, and sustainment of control systems, DSP, digital projection, and display technologies. Perform advanced troubleshooting of signal routing, control logic, DSP tuning, and