include Provide technical support, product recommendations, troubleshooting (hardware interfacing of existing equipment to frame grabbers, USB, Ethernet, camera link, analyzing software logs), and quotations in a timely manner, by phone or email, for end users and universities for a wide range of applications. Provide similar supervised support for OEM customers as request

include On site service including repairs, maintenance, upgrades and installations Training customers on operation of products and answering questions on product use Troubleshooting support for customers via remote software (ie WebEx, TeamViewer or customer provided software), phone, email and/or on site visit support to help identify problems and determine the best course

include General accounting duties (journal entries, auditor requests, SOX compliance, and tax audits) Preparation of financial reconciliations and supporting schedules (monthly and quarterly) Sales graphs Facilitate & complete monthly close procedures to ensure the integrity of financial stability and performance of the company including Inventory month end reconciliation

include Present, promote and sell Hamamatsu NanoZoomer Solutions including services to existing and prospective customers. Travel overnight as necessary (estimated at 75%) for customer appointments, trade shows and customer meetings. Visit active opportunities to determine their needs and to develop a long term relationship in the assigned geography. Track customers budget

include Assisting to send invoices, statements, past due dunning letters via mail, email, or via submissions on customer billing portals Assist with preparing & entering check deposits in AX Assist with filling out new account setup forms, sending W9, bank information etc. Assisting with simple collection follow up on accounts under $5K Assisting with simple customer, sale

include On site service including repairs, maintenance, upgrades and installations Training customers on operation of products and answering questions on product use Troubleshooting support for customers via remote software (ie WebEx,TeamViewer or customer provided software), phone, email and/or on site visit support to help identify problems and determine the best course

include Increase bookings by 15% within one year by closing ongoing opportunities with OEM customers Develop 5 new opportunities over $200K each within one year Proactively pursue new business with existing customers and identify new customers through cold calling and follow up of qualified leads Develop quarterly plans to drive sales activities Develop and maintain a stra

include Develop and maintain strategic relationships with key accounts and individuals at all levels within the assigned accounts including technical engineers, purchasing, QA and corporate management Create strategic customer plans to maximize account penetration Proactively identify new projects or development efforts at key accounts and match to Hamamatsu's capabilities

include Training, in class, with a mentor, on your own and in the lab. Fielding requests from universities and early adopters for troubleshooting and product selection. Testing of parts from returns or demonstrations to customers. Setting up lab experiments to reproduce customers' scenarios or unique requests. Working with Japan to make customizations and future product ro

include Training, in class, with a mentor, on your own and in the lab. Fielding requests from universities and early adopters for troubleshooting and product selection. Testing of parts from returns or demonstrations to customers. Setting up lab experiments to reproduce customers' scenarios or unique requests. Working with Japan to make customizations and future product ro

include Proactively pursue new business with new or existing customers by identifying potential customers, contacting them to discover opportunities and using incoming lead qualification and quotation follow up techniques University and/or end user technical and sales support Increase regional sales through product selection support for end users and small OEM's Opportunit

include Proactively pursue new business with new or existing customers by identifying potential customers, contacting them to discover opportunities and using incoming lead qualification and quotation follow up techniques University and/or end user technical and sales support; increase regional sales through product selection support for end users and small OEMs Develop qu

include Provide technical support, product recommendations, troubleshooting (hardware interfacing of existing equipment to frame grabbers, USB, Ethernet, camera link, analyzing software logs), and quotations in a timely manner, by phone or email, for end users and universities for a wide range of applications. Provide similar supervised support for OEM customers as request

include On site service including repairs, maintenance, upgrades and installations Training customers on operation of products and answering questions on product use Troubleshooting support for customers via remote software (ie WebEx,TeamViewer or customer provided software), phone, email and/or on site visit support to help identify problems and determine the best course

include On site service including repairs, maintenance, upgrades and installations Training customers on operation of products and answering questions on product use Troubleshooting support for customers via remote software (i.e. WebEx,TeamViewer or customer provided software), phone, email and/or on site visit support to help identify problems and determine the best cours