Serves as the primary point of contact for People & Culture and Apple FCU Staff. by answering frequently asked questions from employees relative to standard policies, benefits, hiring processes, etc. in a timely and accurate manner. Ensures that complex P&C emails and/or service tickets are directed to the appropriate staff and followed up within a timely manner. Maintain

Recognizing that Apple FCU's primary goal is to provide quality service to its members, the Branch Manager unequivocally supports the credit union's goals and core values. The Manager instills these values in his or her immediate staff and builds a team within his or her Branch whose main objective is to provide members with the best possible service. Will ensure that bra

Provides product and/or service recommendations to members based on thorough needs assessment. Responsible for cross selling credit union products and services to members. Cross sells other products as identified through the needs assessment. Provides information to members via face to face or telephone. This information may include, but is not limited to, alternative loa

Represents the credit union to the member, in person, by mail or by telephone in a courteous, professional manner. Gives prompt efficient and accurate service in the processing of all transactions such as deposits, withdrawals, and account transfers. Balances checks and cash to daily cash received vouchers. Receives loan payments, checks and cash for deposit into members'

Represents the credit union to the member, in person, by mail or by telephone in a courteous, professional manner. Gives prompt efficient and accurate service in the processing of all transactions such as deposits, withdrawals, and account transfers. Balances checks and cash to daily cash received vouchers. Receives loan payments, checks and cash for deposit into members'

Assists in the administration/coordination of security/collateral on loans. Includes, but not limited to, within the proper jurisdictions, initiating, maintaining, and verification of security interest filings, disbursing checks to Departments of Motor Vehicle and/or other state agencies, and attending to the renewal of security interest filings. Reviews list of paid loan

Proactively greets members, assesses reasons for branch visit, and assists members accordingly. Processes transactions such as deposits, withdrawals, and account transfers. Balances checks and cash to daily cash received vouchers. Provides basic account information on Loans and Shares products or existing accounts as needed to members. Receives loan payments, checks and c

DEPARTMENT RESPONSIBILITIES In conjunction with the Chief Lending Officer, is responsible for establishing, developing and managing positive external and internal member relationships to ensure the success of the Apple FCU payment objectives, Bill Payment product, process and sales acumen in partnership with Service Delivery and Training management teams. Oversees the Cre