Represents the credit union's brand in the community. The Community Engagement Liaison will enthusiastically support the credit union's culture, core values and mission. Delivers presentations on money management and financial services topics to a variety of audiences. These audiences include but may not be limited to employee, association, nonprofit and school groups. Co

Under general supervision, and in compliance with established policies and procedures, delivers training to end users via web based educational methods and corresponding software tools. The Instructional Designer's role is to instruct and educate staff across the organization utilizing a variety of interactive, multimedia applications. Serves as in house SME for eLearning

Receives and handles member inquiries through multiple communication channels in a courteous, professional, and service focused manner. Provides accurate information regarding credit union products, services, policies, and procedures. Uses sound judgment, empathy, and strong problem solving skills to resolve member concerns, correct errors, and strive for first contact re

E 55% Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed. E 10% Balances cash drawer and daily transactions. E 10% Post transactions to member accounts and maintain member records. E 10% Welcomes members and provide

Owning It Teaming Up 2. This position will be assessed against annual goals. Knowledge and Skills Experience Minimum two (2) years' experience in lending or branch operations area. Education High school diploma. Interpersonal Skills Excellent positive member/customer service and interpersonal skills. Other Skills Excellent math skills and the ability to effectively commun

E 55% Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed. E 10% Balances cash drawer and daily transactions. E 10% Post transactions to member accounts and maintain member records. E 10% Welcomes members and provide

At Apple Federal Credit Union, we're more than a financial institution; we're a community focused organization powered by passionate people. With 24 branches across Northern Virginia and a proud legacy of service, we're committed to improving the lives of our members and the communities we serve. We believe our employees are our greatest asset. That's why we foster a supp

Responsible for leading and managing employee relations matters, including workplace complaints, policy violations, conduct issues, and performance concerns. Conducts or oversees timely, thorough, and unbiased investigations. Prepares investigation summaries, findings, and recommendations for leadership. Ensures documentation is accurate, complete, and auditready. Advises

Following the completion of the new member onboarding process, actively develops a meaningful connection through robust interviews and product recommendations made in the best interest of our newest members. Qualifies new members for appropriate products and services and works to close the sale on those beneficial to the members and in accordance with assigned goals. Init

Under general supervision and in accordance with established policies and procedures, this role promotes the credit union's commercial lending products and services within Apple's geographic market area. The primary responsibilities of this role will be to originate new loans, deposits, and to cross sell cash management solutions. In addition, this individual will manage

Owning It Teaming Up 2. This position will be assessed against annual goals. Knowledge and Skills Experience Minimum (24) twenty four months financial institution experience. Previous teller or customer service experience preferred. Education High school diploma or equivalent (GED). Interpersonal Skills Excellent oral and written communication skills. Other Skills Ability

Owning It Teaming Up 2. This position will be assessed against annual goals. Knowledge and Skills Experience Minimum (12) twelve months financial institution or cash handling experience. Education High school diploma or equivalent (GED). Interpersonal Skills Excellent interpersonal and member/customer service skills. Other Skills Excellent oral and written communication s

Develops and implements the annual audit plan. Ensures that audit programs include testing of compliance with laws and regulations and credit union policies and procedures. Assigns and supervises audits/projects to evaluate the design and operating effectiveness of systems and controls which protect the assets of Apple FCU. Manages audit projects to make certain the level