Credit Underwriting & Approval Independently analyze and underwrite commercial credit requests, including new originations, renewals, modifications, and extensions across assigned portfolios (e.g., Asset Based Lending and Specialty Lending (FINCO). Approve credit exposures within assigned lending authority and provide recommendations for higherlevel approvals as required.

Responsible for the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate business and consumer services. Actively sells and promotes bank products to potential and existing business and consumer customers. Possesses knowledge of corporate products and services to suggest products. Uses time to develop business wit

Assist in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to the appropriate person to open account. Actively sells and promotes corporate products to potential and existing customers. Possesses knowledge of corporate products and services to suggest products Responsible for da

Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks a

Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to appropriate person to establish business relationships. Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS Prolonged periods sitting at a desk and working on a computer. Regularly required to drive a motor v

Install, configure, and maintain servers (Windows, Linux, and virtualization platforms) in physical and cloud environments. Monitor system performance, troubleshoot issues, and proactively address potential problems to minimize downtime. Apply security patches, updates, and configurations to protect systems from vulnerabilities and ensure compliance. Assist the Informatio

Originates quality mortgage loans in accordance with the required goals as established by Firstrust Bank. Accurately completes all required application documents in accordance with the guidelines of Firstrust Bank and/or its investors. Requests necessary documentation from borrowers to insure loans conform to the guidelines and program requirements. Submits complete mortg

Team Leadership & Workflow Management Supervise and support a team of frontline agents to ensure adherence to schedules, workflows, and service levels Manage daily workforce execution, including call volume distribution, coverage balancing, and intraday adjustments Act as a realtime "quarterback" on the floor monitoring queues, addressing bottlenecks, and redirecting reso

Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to appropriate person to establish business relationships. Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS Prolonged periods sitting at a desk and working on a computer. The employee may be required to lift

Manages a high level of quality customer service at all times from each Universal employee specifically embracing and demonstrating MAGIC of customer service strategies. Responsible for creating an exceptional customer experience for every customer conducting transactions. Provides input to performance evaluations for Universal and teller employees. Coaches and counsels U

Open and manage cases through the entire investigation lifecycle, from intake to closure. Document investigations outcomes, including root cause analysis and recommendations for prevention. Conduct thorough investigations into internal and external fraud, identity theft, counterfeit items, elder abuse, and other suspicious activities. Collaborate with law enforcement, leg

Works with Operations Unit Manager, Real Estate Finance (REF) Risk Manager, Real Estate Finance (REF) Processor and Relationship Manager to set up new construction loans and request new loan numbers. For more complex construction loans, prepare new loan set up data sheets and review new construction loan information in the Pipeline section of the construction loan system.

Handle inbound and outbound client communication via phone and email, scheduling appointments, preparing correspondence and presentations, maintaining databases, and managing general office tasks like filing, photocopying, and scanning documents Providing support in the intake and evaluation of loan applications, which includes collection, verification, and preparation of

Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks a

Greet customers with a warm and friendly smile, creating a welcoming atmosphere that reflects our commitment to exceptional service specifically embracing and demonstrating MAGIC of customer service strategies. Provide service to customers in a timely and professional manner, to expand the customer base through consultative sales techniques, and to perform all the tasks a