1. Curriculum Design and Development Lead the design, development, and maintenance of both standard and custom curriculum for new training programs and courses. Serve as a learning design consultant, partnering with Product leaders to design new training programs and courses. Conduct curriculum summits for launching new programs in collaboration with Product owners, with

Interact with customers through telephone, email and chat to provide information about GSUSA services or products, assist with registrations and class cancellations, and receive any information about customer concerns. Record details of inquiries, comments or concerns, transactions or interactions, and respond within Customer Relations Center guidelines. Ensure that requi

Invoicing Generate accurate detailed invoices for training services provided on a timely basis for a balanced cash flow. Ensure compliance with contractual terms and government regulations. Collaborate with internal departments to verify billing details and acceptable invoicing modalities. Collection Activities Engage with students and third parties to facilitate timely p

Perform part time instructor duties teaching students in person, and on virtual training platforms (asynchronous and synchronous). Prepare and deliver presentations on specialized subjects to students. Complement instructor presentations with supportive educational materials. As needed, develop lesson plans, special assignments and projects for students. Ensure stimulatin