Performs tests and calibrates parts to meet tolerances and product specifications Ability to troubleshoot assemblies, sub assemblies and circuit cards down to the component level. Must be proficient in the use of a wide variety of electronic test equipment and have the ability to learn how to use new tools or equipment quickly Ability to run Factory Acceptance Tests (FAT)

The Defense product portfolio manager has a combination of technical, business, and leadership skills to successfully manage Kontron's portfolio of Defense and Kontron America system related products and ensure its alignment with the organization's strategic goals. Will work closely with local and global product management, sales, channel partners and marcom team members

Under limited supervision, assist customers with warranty claims for computer boards and systems. Issue RMAs (Return Material Authorization) for credit & repairs per returns policy and departmental procedures. Provide quotes for paid repairs, work with repair and technical support teams to meet SLA (Service Level Agreements) on customer returns. Communicate with customers

Responsible for maintaining high level of accuracy with regards to inventory control, material handling and protection techniques during all stages of movement utilizing hand trucks, pallet jacks, electric stock pickers and fork lift machines. Complete outbound shipments efficiently and within established time standards, adhering to department prioritization and planning

Performs customer support activities for computer chassis, peripherals and commodities with respect to cabling, wiring, and electro mechanical assemblies. Strives to meet standard warranty repair turn time of 10 business days. Ensure all departmental and companywide processes and procedures are followed in accordance with ISO documentation. Understand and utilize the ERP

Controls the configuration of products and services at a company wide level relating to product information and documentation, while providing coaching and training of personnel and in use of company mandated systems (such as ECR/ECO). Writes and implements ECRs (including suggested solutions with input from Engineering), ECNs and manages the process from product inceptio

Responsible for providing the quality assurance support necessary to ensure that purchased parts and manufactured goods conform to company standards for design, procurement, manufacture and reliability. Monitor key suppliers and key customers quality performance on regular basis Develop on going Quality monitoring reports and quality key performance indicators. Perform ro