Manage a group of technicians, consisting of Splice Service Technicians (SST), Broadband Installers (BBI) and contractors who are responsible for the installation and maintenance of Fidium services. Deliver high quality collaboration, communication and customer support. Management level responsible for planning, organizing, integrating, coordinating, and controlling the a

Team Leadership and Management Lead a team of MDU account executives, ensuring they meet or exceed sales targets. Provide mentorship, training, and support to team members, encouraging professional growth and excellence. Business Development Proactively identify and harvest new growth opportunities by selling advanced technology solutions, including bulk internet services

Drive profitable new sales and build strong prospect/customer relationships Oversee the general approach to the Hyperscale market and build a program to establish incumbent status Day to Day sales activities Strategic deal identification and closure Strategic negotiation skills that balance growth with appropriate margin contribution Identify new products, services and ne

Gathers and analyzes customer data to identify profitability then creates actionable plans to address margins Works with internal teams to gather information, attain approvals, educate, etc. Serves as a trusted advisor to support the sales teams, collaborating on product, pricing and messaging Drives and tracks activities for accounts to address profitability Generates re

Regional Marketing Strategy Formulate and implement a comprehensive marketing strategy to aid sales and stimulate growth in key regions. Campaign Development and Execution Lead the planning, execution, and management of region specific marketing, including email marketing, social media, advertising, and webinars. Regional Event and Sponsorship Management Organize and mana

Create a positive customer experience and build strong relationships through client focused Advanced Services service delivery, ensuring timely resolution or appropriate escalation, communicating promptly on progress, and handling customers with a professional attitude. Addresses, logs, researches and resolves Advanced Services service incidents and requests; engages othe

Develop and implement strategic goals and objectives for program operations in alignment with the organization's overall mission. Oversee the planning, execution, and evaluation of programs to ensure efficiency, effectiveness, and impact. Lead and mentor a team of program managers and coordinators to meet program goals and objectives. Collaborate with cross functional tea

Install, troubleshoot and repair Commercial and Residential Customer Services both inside and outside plant. Services to include Internet, Data and Voice. Represent CCI with pride and professionalism, and always strive to provide a delightful customer experience at every opportunity. Certain aspects of the job are physical in nature. Working outdoors, aloft, climbing unde

Classification Exempt / Non Bargaining Surveillance of core IT Enterprise Datacenters, applications, systems, platforms and services. Perform Data Storage/ Replace Tape Backup rotations to offsite vaulting. Support ticket management and resolution for documented workflows for Standard operating procedures management. Conduct Data Center walkthroughs for hardware failures

Leverage existing relationships with local business owners and C Levels throughout the greater Edina area by making direct face to face contact. Prospecting for new business while fostering relationships with new customers Ability to properly articulate Consolidated Communications' products to prospects and pre qualify the opportunities Properly document sales activities

Leverage existing relationships with local business owners and C Levels throughout the greater Urbandale area by making direct face to face contact. Prospecting for new business while fostering relationships with new customers Ability to properly articulate Consolidated Communications' products to prospects and pre qualify the opportunities Properly document sales activit

Classification Non Exempt / Bargaining Position reports to the Remittance Manager at specified office location. Post payments and balance to system reports. Research customer payments from various payment sources in resolving payment discrepancies. Responsible for accurate payment application and reporting. Communicate with customers and internal departments. Process cust

Major Duties Classification Non Exempt, Bargaining Monitor network elements, analyze and interpret network data, test and install data circuits, and maintain all switching, PBX and network equipment. Ability to work with a wide spectrum of analog, RF and digital equipment. Have the ability to work with hand tools, and wide variety of cabling (coax, data, fiber optic, and

Annual Revenue Achievement / exceed quota targets for both New Revenue and Renewals Ability to properly articulate Consolidated Communications' products and services to existing base of customers and prospects Develop and support key relationships with new and current customers, and close sales opportunities within the assigned territory Manage customer relationships by c

Develop and implement comprehensive digital marketing strategies to enhance the visibility of our fiber internet services, generate leads, and drive customer acquisition. Oversee and optimize digital advertising campaigns across various channels, including search engine marketing (SEM), display advertising, social media advertising, and programmatic advertising. Collabora