Fill machines with paper. Make service calls to maintain and repair machines. Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills, coins or paper tickets. Test machines to determine proper functioning Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are requ

Follow safety procedures to ensure the protection of passengers, crew, and the vessel Participate in routine safety & emergency preparedness drills Welcome guests on the vessel with the highest level of customer service Handle lines to moor vessels to pier Stand look out watch in ships bow, stern, or bridge to look for obstructions in a ships path Assist with general main

Read and understand blueprints and drawings and take or read measurements to plan layout and procedures. Coordinate with supervisor to layout pipe routing and connection details Select and install supports, pipe hangers, and other metal structures to securely support piping installations within the vessel Turn off steam, water, or gas from pipe sections and release stored

Remain true to and champion the Company's Core Values and Code of Conduct. Safety First Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture. Consider reliability and efficiency with regard to Company operations. Monitor waterways, vessel, and passengers to ensure safety during ferry operation. Conduct

Coordinate the cruise event details with the Sales, Food & Beverage, Operations, and Administrative Departments once the sale has been finalized. Act as the liaison between the Company and approved third party vendors placing orders and coordinating deliveries (eg cakes, floral, specialty linens, entertainment, etc.). Develop comprehensive knowledge of product offerings,

The Food Prep Worker prepares, and portions food items and performs various duties in accordance with production requirements and sanitation standards. Uses daily worksheets and standardized recipes to cook meals. Prepares all food items using prep lists and standard recipes. Follows proper food handling procedures. Maintains accurate rotation of food to assure top qualit

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices Provide prompt and consistent bar service to guests and servers throughout the cruise Set up and break down bar stock and restock bar according to prescribed par s

Assist in stocking products from deliveries, maintaining proper rotation and storage Follow food production guidelines, preparing food in the allotted time frame Maintain safe and sanitary food standards Label, date and initial all prepared and stored food products Monitor all work areas consistently throughout shift Clean and organize food and pan storage daily Report an

Key Relationships Internal City Cruises Core Marketing Team (sales, product and revenue), Hornblower Group's Marketing Team (Portfolio Social Media Team, Brand team, PR Team, Digital Team, Analytics Team, ), Port Teams (Sales and Operations) External Agency and Various Media Partners. Planning Activities (30%) Work closely with VP of Marketing to define and support the im

Able to work a flexible schedule to support coverage of vessel operations. Adheres to service contracts reporting policy as stated in Operations Manual. Ensures the safety and security of vessels and facility using visual observation while conducting walk throughs and reporting any unusual occurrences to Operations Manager and upper management. Mitigate and manage hazards

Direct the ferry's activities and ensure passengers' safety and security while vessel is underway. Operate vessel at economic engine speeds, per established policies. Plan and coordinate safety inspections of the ferry to insure safe operation of equipment, crew safety and compliance with USCG laws and regulations. Train and provide feedback for evaluation of the performa

Preparing and cooking food aboard yachts or in our prep kitchen for events Loading and unloading food and supplies onto boats as needed Assisting in breaking down and cleaning the galley at the end of each shift Working and collaborating with Vessel operations crew and front of house team to satisfy 100% of our guests Learning all safety and security duties required for t

Ability to multitask and work at a fast pace while maintaining poise and grace. Prepare beverages, cocktails and wine orders in adherence to state and city alcohol laws, and company service standards Maintain a clean and well stocked bar Convey broad cocktail knowledge and mix complex drinks consistently Collect money, accurately make change and accurately input into POS

Cruise Execution Act as the on duty kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Maintain continuous communication with the back of the house and restaurant management regarding staff and operations Provide input regarding shipmate relations Ensure that all s

Assist in managing the front of the house staff, including recruitment, training, coaching/discipline, and retention of assigned vessel Provide assistance to restaurant managers changing shifts and ensures adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of front line