The Market Manager directly manages the Branch staff at one or more branches and is ultimately responsible for the staffing and overall performance of all employees within the branch; this includes interviewing, hiring, performance evaluation, disciplinary actions, coaching, developing and providing feedback. The Market Manager is responsible for enhancing client relations

The Process Research Specialist will assist with vendor integrations, as well as implementation of new products and services; will research complex customer inquiries. 40 Responsibilities include but are not limited to Assist in resolving complex customer service issues that require additional research and communication with other departments in the bank; follow through to

This position is responsible for acting as a change agent for business functional changes as well as support for business functions on FIS core applications used in the bank. It also requires project management and leadership capabilities to drive FIS projects and initiatives with internal business partners and vendor relationships. Responsibilities include but are not lim

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

The Service Excellence Manager Regional under the direction of the Market Manager, will provide branch staff with oversight, works with branch staff to ensure compliance and adherence to all Bank policies while providing an outstanding customer experience. Leads by example in bank product knowledge, sales and customer support. Provides a supportive work environment and gui

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

This is a hybrid role with an in office requirement (Wayne, NJ). The Customer Service Specialist provides best in class customer care across Valley's key channels such as via the telephone, emails, Live Chat Social Media. Mon Fri 8 00 AM 1 00 PM Responsibilities include but are not limited to Follow bank established guidelines regarding customer service and deliver an exc

The Fair Banking Director partners with the Deputy Compliance Officer and Compliance Program Director in managing the risks associated with federal and state banking laws and regulations. The Fair Banking Officer is responsible for the continued development, implementation, maintenance, monitoring and reporting of the Bank's Fair Banking Program risk profile to both Senio

The Professional Practices Lead will be responsible for supervising the department's Quality Assurance function to help ensure compliance to IIA Standards and Heightened Standards (SR 13) and commitment to continuous improvement in the audit departments processes and methodologies. Fosters an environment of continuous improvement and efficiencies, IIA compliance, and best

The Risk Intern will conduct independent analyses and validation of financial models. 25 Responsibilities include but are not limited to Conduct independent quantitative validation and provide challenges to financial models (70%). Document all the analyses, testing, and validations (25%). Work with model users to identify model risks and establish mitigating controls (5%).

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

The Collector is responsible for all phases of collection activity for the consumer installment loan, home equity credit line, preferred checking and credit card portfolios that are past due. 40 Responsibilities include but are not limited to Communicate consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/

The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. 40 Responsibilities include but are not limited to Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requ