Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

Support all activity related to fulfillment for Network orders shipping from our outsourced Distribution Centers. Act as primary liaison between Verizon and transportation carriers, tracking/monitoring and reporting on Network Transportation (inclusive of RAN, Fios/Core, Dedicated Fleet, VBG) shipments. Analyze and identify operational and cost savings opportunities related to shipping processes and transportation. Responsible for claims management, enhancing end customer experience, and reducing carrier's time in transit. Responsible for identifying, developing and modifying transportation reports for Supply Chain ensuring all information is accurate. Support various Supply Chain projects related to Distribution and transportation. Onsite presence in the distribution centers to support written assessments for management that detail findings.

• Managing transportation carrier reporting to ensure Network orders are shipped and delivered to meet the customers expected delivery times/dates and contractual service levels.

• Facilitating and attending weekly/monthly calls providing the transportation carrier's updates on weekly order trending, order volume changes and discrepancies issues that have occurred, implementing corrective action to avoid further issues.

• Overseeing the daily flow of Network orders. Ensure best-cost transportation methods are arranged to meet the expected delivery times and Verizon security requirements. Analyze transportation data and identify opportunities to improve operational processes and reduce transportation cost.

• Leading implementation of these improvements.

• Developing and maintaining accurate weekly and monthly reporting of carrier performance, freight expenditure, ordering patterns and transportation cost for expedited shipments.

• Identifying and resolving any reporting discrepancies.

• Developing new transportation reports to align with continually changing business directives.

• Tracking and monitoring transportation carrier loss/damage percentages and dollars as well as claim reimbursement.

• Facilitating and supporting various Network special projects and initiatives. Observe warehouse shipping processes and identify opportunities for business efficiencies.
  

You are a process person and you like when things run smoothly, but when they don't, you'll calmly find a good solution and then re-engineer the process to improve it for next time. People know you as the planner and organizer of the group. No balls drop on your watch as you juggle lots of different priorities because you keep track of all the details. You work well with lots of different kinds of people and know how to flex your style to suit the situation. You prefer a fast-paced environment with new challenges each day.

You'll need to have:

• Bachelor's degree or one or more years of relevant work experience.

• Three or more years of relevant work experience.

• Experience leading projects and handling multiple tasks to meet required deadlines on time.

• Experience creating and analyzing reporting trends and performance.

Even better if you have one or more of the following:

• A degree in Industrial Engineering, Supply Chain, or Business.

• Masters degree.

• Warehouse, distribution, fulfillment center, or supply chain experience.

• Experience managing all modes of transportation.

• Effectively embraces change and adapts to current business needs.

• Excellent computer skills, including all MS Office products.

• Strong organizational, interpersonal and follow up skills.

• Ability to identify and resolve problems effectively.

• Strong customer service skills required with internal customers.

• Works well independently and with team members.

• Ability to communicate effectively throughout multiple levels of the organization.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.