Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.

We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.

Under the supervision of the Director, Medicare Advantage Program and Innovation Operations, the Project Coordinator will work closely with all Medicare Advantage team members supporting various projects, initiatives, and day-to-day responsibilities related to the Medicare line of business.

The primary responsibility of this position will include coordination of all activities associated with the annual Medicare Advantage implementation process, including day-to-day management of standard operations and large complex Medicare Advantage-related projects including but not limited to audit activity, process improvement initiatives, or vendor implementation.

This position will also coordinate cross-departmental project teams and play a critical role in project implementation by soliciting requirements through interviews, workshops, and/or existing systems documentation or procedures and ensuring that all impacted processes and systems are evaluated.

This role will participate in team meetings and have contact with various internal and external partners.

*** Remote work schedule

Responsibilities:

* Works with the Director, Medicare Advantage Program and Innovation Operations, and health plan business areas/departments to execute the annual Medicare Advantage work plan which includes standard work and large, complex, cross-functional projects

* Identifies and escalates for visibility any issues, risks or decisions needed to prevent or remove barriers to completing tasks on time

* Manage the documentation of output associated with the annual work plan and project management; ensure materials are finalized, distributed, and maintained the appropriate library/program management sites

* Prepare reports, agendas and minutes for the Medicare Advantage governance committees and other standing or ad hoc committees, teams or workgroups

* Lead the maintenance of the Medicare Advantage Program Management SharePoint site, including posting critical notices and documents, daily maintenance of the RAID log and project plan/work plan, document management, and maintenance of resources and reporting repositories including dashboards and other reporting frameworks

* Participates in internal and external meetings relating to special projects, including but not limited to, regulatory changes affecting program operations

* Identify opportunities for, and participate in the development of, process documentation, training, and process improvement initiatives to advance the organizations expertise in Medicare Advantage

* Support operational areas in the develop and reporting of key performance indicators

* Hold self and others accountable to meet commitments.

* Ensure diversity, equity, and inclusion are integrated as a guiding principle.

* Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.

* Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.

* Other duties as assigned with or without accommodation.

Qualifications:

* Bachelor's Degree in business administration or the equivalent combination of training and experience, plus 2 years of related experience.

* A minimum of 2 years' experience working in a Medicare Advantage setting with a project management and/or process improvement background preferred.

* Experience in regulatory audits strongly preferred.

Skills/Abilities/Competencies:

* Demonstrate Mass General Brigham Health Plans core brand principles of always listening, challenging conventions, and providing value.

* Bring fresh ideas forward by listening to and working with employees and the people we serve.

* Respect the talent and unique contributions of every individual and treat all people in a fair and equitable manner.

* Strong, demonstrated track record of an ability to execute on time, on budget, and on scope.

* Strong aptitude for technology-based solutions.

* Ability to inject energy, when and where it's needed.

* Current in healthcare trends.

* Demonstrated forward, visionary thinking; ability to see "what is" and envision "what could be."

* Ability to develop, introduce, defend, and gain support for a new ideas and approaches.

* Excellent leadership skills and leadership track record.

* Ability to translate and communicate complex topics in a variety of forums, tailoring communications to effectively fit and influence the targeted audience, strong executive presence, presentation, and communication skills. Strong verbal, active listening, and written communication skills required.

* Ability to view the long-range trends and cycles of the business and industry and see the "big picture."

* Ability to apply a variety of strategic frameworks to analyze problems and to guide and develop solutions.

* Ability to challenge the status quo and drive innovative thinking and the capability to successfully implement strategy.

* Excellent interpersonal skills, including the ability to influence others at all levels of an organization.

* Strong EQ; exercises self-awareness; monitors impact on others; is receptive to and seeks out feedback; uses self-discipline to adjust to feedback.

* Unquestionable integrity.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.