Communications Specialist (Technical Writer)
Norcross, GA 
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Posted 2 days ago
Job Description

About ESi

Engineering Systems Inc. (ESi) is an engineering and scientific investigation and failure analysis firm. We primarily work with law firms, insurance companies, and manufacturers on small to large-scale projects to answer any technical questions they have. Our projects can entail investigating major transportation accidents, equipment failures, personal injury claims, and damage to residential or commercial structures. The variety and depth of our project work creates a variety of fulfilling roles at ESi.

What We Can Offer You

  • Medical, Dental & Vision
  • Life Insurance/Voluntary Life Insurance/Universal Life Insurance
  • 401k with employer match
  • Eligible for Spot Bonus, Merit Bonus, and/or Annual Bonus
  • Competitive Salary
  • Flexible Time Off (FTO) - encouraged to take 20 days of paid time off/year
  • Pet Insurance
  • Work/Life Balance
  • Access to Wellbeats - on-demand fitness & well-being videos
  • Full-size gym & personal trainer at the office multiple times a week
  • 10 paid holidays (9 standard holidays and 1 floating holiday)
  • Wellness Reimbursement
  • 30-minute fitness break available in addition to 1-hour lunch break
  • Business casual dress code and positive working environment
  • Continuing education opportunities

No relocation assistance will be provided

About This Role

We are seeking a highly skilled and detail-oriented Communication Specialist | Technical Writer to take a lead role in developing a variety of client-facing technical documents and marketing materials, including web content, proposals, presentations, pitch decks, and publications. These materials will effectively translate intricate engineering concepts into precise, clear, and easily understandable language suitable for a diverse audience that includes legal experts, insurance companies, and regulatory bodies.

Proactive relationship management with internal stakeholders and subject matter experts across our different offices and disciplines is crucial. In addition, this individual will be instrumental in building and implementing robust processes and frameworks to efficiently gather information and ensure the accuracy and quality of all deliverables. In addition, this individual will collaborate with our Business Development and Marketing teams to develop and execute impactful marketing campaigns that raise awareness about our company and capabilities, align with our brand, and advance business goals.

Key Responsibilities

  • External Content Development: Create and prepare a range of client-facing technical deliverables, including proposals, presentations, and publications. Ensure that these materials effectively translate complex engineering concepts into clear, precise, and accessible language.
  • Project Management: Oversee the end-to-end execution of communication and marketing deliverables, from initial concept through to content development, design, stakeholder review, and distribution.
  • Relationship Management: Proactively build and manage relationships with internal stakeholders and subject matter experts across various geographies and disciplines to gather necessary information and ensure the accuracy of technical content.
  • Marketing Campaigns: Execute strategic marketing campaigns to enhance awareness of our capabilities company-wide and position our firm as a leader in our industry.
  • Quality Assurance and Process Improvement: Develop and implement robust processes and frameworks to ensure the accuracy and quality of all communications and marketing materials.
  • Technical and Engineering Communication: Possess a strong understanding of technical and engineering concepts and the ability to articulate these concepts in compelling written formats for various target audiences.

Qualifications

Education Required

  • A bachelor's degree or higher in technical writing, communication, journalism, engineering, or a related field.

Required Skills/Abilities

  • Exceptional writing and editing skills, with the ability to present complex information clearly and accurately.
  • Familiarity with engineering concepts, forensic methodologies, and industry-specific terminology.
  • Strong analytical skills and attention to detail, with a focus on accuracy in all forms of communication.
  • Excellent interpersonal and communication skills to interact effectively with all levels of staff and external stakeholders.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
  • Strong knowledge of AP style (writing samples required) and writing best practices.
  • Adaptability and willingness to learn.
  • Ability to work independently with minimal supervision.
  • Ability to both give and receive constructive feedback during the revision process of key deliverables.
  • Ability to create a variety of communication materials consistent with ESi's brand and culture with strong attention to detail.
  • Strong background in technical communication with an ability to work collaboratively with subject matter experts in engineering, technology, and business development.

Preferred Skills

  • Previous experience in basic website development (HTML/CSS) or working with a content management system (CMS).
  • Intermediate graphic design skills, preferably in Adobe Creative Suite.
  • Familiarity with SEO techniques and social media platforms.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to stand; walk and sit on a regular basis.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Work is performed in a typical office environment.

It is the policy of ESi, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability, or veteran status. ESi is committed to recruiting, hiring, and promoting people with disabilities, as well as veterans.

To all recruitment agencies: ESi does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of ESi without a prior written search agreement will be considered unsolicited and the property of ESi. Please, no phone calls or emails.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
70000.00 To 75000.00 (USD) Annually
Required Education
Bachelor's Degree
Required Experience
Open
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