This individual contributor role is a lead position within the delivery organization. This role requires thought leadership and mainly works autonomously while managing small to midsized processes, products, and programs. It requires tactical oversight of assigned projects to influence timelines, expectations, and proactively negotiates within the scope of the assigned project to attain technology and business goals while managing overall risk to the bank.

This role is remote eligible.

• Delivery Execution-Advanced skill in core delivery functions which includes ownership of the complete delivery lifecycle (from product / program / process initiation to completion), for small to mid-sized efforts, focused on achieving business objectives while maintaining high team performance. Manages multiple low to moderately complex processes, programs, and products spanning numerous technology domains and business areas. Accountable for scope, roadmaps, budget, staffing, and impediment management for programs and BAU activities. Manages and governs the development and execution of small to medium technology and enterprise programs. Responsible for executing, overseeing, and communicating the delivery of these programs, driving results to achieve business outcomes. Leads cross functional development from design to delivery. Strategizes, schedules, and aligns financials and resources essential for executing small to medium initiatives and programs ensuring delivery of key business outcomes. Develops methods for monitoring the progress and performance of these initiatives and programs, within the assigned technology function. Examines outcomes to identify potential issues, risks, and areas for improvement. Communicates recommendations to relevant stakeholders through reports or other documentation.
• Delivery Operations, Process Compliance Standards, Workforce, Financial, Reporting and Vendor Management - Supervises program-level financial forecasts and end-of-month reconciliation efforts. Participates in negotiations with external consultants or technology vendors. Collaborates with technology leaders to effectively manage vendor relationships, optimizing the value vendors contribute to the organization by enhancing performance and aligning resources. Evaluates opportunities to streamlines processes and workflows to improve operational efficiency, addressing bottlenecks in the end-to-end flow. Implements best practices to drive efficiency and improve time to production. Partners with the enterprise PMO as needed to ensure all projects meet quality standards and compliance including SDLC, Project Management Lifecycle, Agile Standards, etc. Works with peers and junior staff to drive standardization of delivery practices in alignment to enterprise standards and controls. Drives best practices, governance, compliance and standards across the delivery organization. Provide enterprise reporting capabilities to all verticals within SVB Commercial Bank to improve visibility and understanding of system health, process efficiency, and delivery metrics. Develop enterprise reporting capabilities and build reports for use across the organization. Identify areas of opportunity through reporting, to include automation and process enhancement. Aid in the development of briefings for executive management and aggregate data from multiple sources for analysis, including data extract, cleanse and profile.

The base pay for this position is relative to your experience but the range is generally $117,477 to $180,132 per year. For California, the range is generally $128,114 - $196,441 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.

Bachelor's Degree and 4 years of experience in Project Management OR High School Diploma or GED and 8 years of experience in Project Management

Preferred Education: Bachelors Degree

Preferred Area of Experience: Software Development, Infrastructure, Vendor Management, Financial Institution, LFI (Large Financial Institution)

License or Certification Type: Project Management Certification Required, Certified Scrum Master (Any or Multiples) Preferred, SAFE 6.0 Certification (Any or Multiples)

Skill(s): Previous oversight of technical implementations, Knowledge of SDLC, Knowledge of Execution Methodologies or Frameworks (Waterfall, Agile, Hybrid), Knowledge of end to end delivery lifecycle from system or data design to implementation, Understands how to collaborate with leadership to define strategy and approach for solving complicated technical problems, Ability to deliver solutions that solve complex problems, using thought leadership and independent thinking skills, JIRA, Collaboration Tools (SharePoint, Confluence), Broad knowledge across more than one technology domain.5+ years of hands-on Excel & PowerPoint experience

• Pivot tables, macro creation, and graph creation
• Masterful Storytelling
• Concise Information Organization
• Effective Data Visualization