Position Summary
The Treasury Management Support Specialist II will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and cash management services.Duties & ResponsibilitiesProvide direct customer support responding to general and technical inquiries via phone or email related to treasury management services/systems and commercial deposit account inquiries. Provide training, for all cash management services, including but not limited to, ACH processing, business internet banking, sweep accounts, positive pay, monthly and annual CD's, and Remote Deposit Capture. Complete system setup and maintenance items for existing and new treasury management products and services. Prepare customer documents required to establish or maintain treasury management services and commercial deposit accounts. Assist Retail associates with Treasury Management services referrals. Assist business customer who have experience fraud on their account. Open new accounts as needed by Commercial or Treasury Management Executives. Provide specialized line of business support. Other special projects as directed.Education & ExperienceKnowledge of:
Ability to:
Education and Training:
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.