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JOB SUMMARY
The Premium & Group Event Executive is responsible for the sale of premium seating and group tickets for Amalie Arena, Yuengling Center and other acquired properties via phone, email marketing, face to face presentations, in-arena tours, and out-of-office appointments to the local market. In addition, the position is also responsible for generating new ideas to increase ticket sales revenue.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for maximizing revenue through the sale of premium and group tickets for Tampa Bay Lightning hockey games, Amalie Arena concerts and events, Yuengling Center concerts and events and other acquired properties
Plan, develop, sell, and execute Group Initiatives and theme nights
Generate revenue by selling Lighting Priority Access Club memberships, season tickets and mini plans for Tampa Bay Lightning hockey
Prospect daily through cold calling, networking, appointment setting, and referrals
Utilize and create effective sales contacts
Use proactive tactics to create opportunities for group sales with existing customers
Develop database for Sales and Services by maintaining complete and accurate customer records
Perform daily operations and service of all existing accounts
Assist in the coordination of sales promotions
Provide excellent customer service
Must meet or exceed all predetermined activity and sales goals
Represent the Tampa Bay Lightning and develop lasting relationships at community events
Perform other duties as assigned
GAME/EVENT RESPONSIBILITIES
Game/Event Night responsibilities: Yes
Approximate number of events worked per year: 60-70
QUALIFICATIONS
Bachelor's degree in business or related field required
Two to four years previous group sales experience preferred
Prior sports/entertainment industry experience preferred
Ability to build strong and collaborative relationships with team, clients and business partners
Excellent communication skills (oral, written and presentation)
Excellent time management and organizational skills
Ability to manage multiple priorities/projects at once
Self-motivated, innovative, and a team player
Demonstrate a passion for sales and creativity
Ability to work in a fast-paced changing environment and as part of a team
Ticketmaster, Archtics, Microsoft Excel, and Word experience a plus
WORKING CONDITIONS
Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
This is an onsite role; flexibility to work a minority of time remotely.
Ability to work extended hours including late nights, holidays, and weekends as needed
Ability to work prolonged periods sitting at a desk and working on a computer.
Ability to lift/carry/move up to 25lbs
Ability to work in cold indoor temperatures
Ability to use hands and fingers on office and mobile technology
Ability to listen and speak on phone, in meetings, and in one-on-one conversations
Ability to commute to various venues throughout the Greater Tampa Bay Area
Ability to work in areas that can become crowded with equipment and/or people
Ability to move comfortable throughout the arena with minimal accommodations
Ability to stand on feet for long periods of time, walk long distances and climb stairs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.