Crain Communications is seeking a Billing Analyst to perform order entry, invoicing for all sales activities, reconciliation of billing discrepancies and revisions of invoices. This position will also analyze order entry/billing data to uncover and resolve errors, as well as create best practices and propose enhancements and solutions to alleviate errors.

In addition, the role will collaborate with Sales, Accounting, Financial Planning & Analysis, Production, Digital Ad Operations and Accounts Receivable teams to ensure that standard operating procedures are adhered to and invoicing is completed in an accurate and timely manner.

This is a hybrid position and requires in-office work in downtown Detroit 3-days per week. Our office is located at 1155 Gratiot Ave, Detroit, MI 48207.

Responsibilities

• Enter and maintain all sales orders including reviewing all insertion orders, purchase orders and contracts prior to entering the sales order into the billing system and validating that supporting documentation for order entry is accurate
• Perform revenue validation activities for all invoicing activities.
• Prepare, maintain, and reconcile weekly sales bookings reports.
• Prepares monthly/annual ad-hoc sales reports and accounting close activities
• Develop and maintain working knowledge of assigned publication(s) full product suite
• Collaborate with IT and Financial Operations team members through participation in any billing system enhancements including testing and process documentation
• File and maintain the central file for all order entry and sales invoicing in accordance with company policy

Basic Qualifications

• Associates degree or equivalent work experience
• Experience in analyzing information, issues, situations and procedures to develop effective solutions
• Experience using order entry and/or billing systems in a high-volume, fast paced environment
• Demonstrated ability to display excellent customer service to meet the needs and expectations for both internal and external customers
• Demonstrated ability to interact in a positive, respectful manner and establish and maintaincooperative working relationships in a strong team environment
• Proficient with Microsoft, Excel, Word, PowerPoint and web based software
• Ability to multi-task, be detail oriented, meet deadlines and have professional demeanor
• Ability to work traditional office hours with the possibility of alternative work schedules to meet business needs

Preferences

• Bachelor's degree in Accounting, Finance or Business
• 2-4 years previous order entry/billing and/or accounting related experience (internships are considered as experience)
• Experience in media or advertising industry
• Knowledge of Adbase, Naviga Ad or similar tool

This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay.

Pay Transparency Disclosure:

The estimated salary range for this position is $50,000 to $60,000.

The final salary offering will take into accounta wide range of factors, including experience, accomplishments and location. The salary range provided should not be considered as a salary limit or cap. In addition to base salary, Crain also offers competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance.

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About Crain Communications:

Crain Communications is a leading business news and information company with a portfolio of 24 media brands that provide indispensable coverage and data for professionals globally and across sectors, including advertising, automotive, finance, healthcare, staffing, and workforce solutions. Many of Crain's brands are the most influential media properties in the industries and communities they serve, including Ad Age, Automotive News, Pensions & Investments, Modern Healthcare, Staffing Industry Analysts, as well as Crain's regional business brands. For more than a century, our dedication to deep sector expertise and journalistic integrity has enabled us to provide trusted insights across all our platforms, empowering today's business leaders to make industry-shaping decisions. To learn more about Crain Communications, visit.

Environmental Demands

Where you work matters. The job posting will provide specific information on where and when your amazing work would be performed. Employee work location is determined by the needs of the specific team and may include on-site, hybrid or remote.

• An "in-office" role would require the employee to come into the office most days with occasional flexibility to work remotely if tasks can be performed elsewhere and if the manager approves.
• A "remote" role would allow an employee to work from a home office that is in one of the states Crain does business in. See list accompanying this job posting. We cannot employ a work from home employee unless they reside in one of these states.
• A "hybrid" role would be a mix of in-office and remote work. There may be a specified schedule for coming into the office or it could be at the discretion of the employee with the manager's approval.

Many positions will also include work done in "the field." Depending on the role, this may include conducting in-person interviews, attending work-related events, meeting with sources or clients. Specifics will be noted in the job posting. Employees may be exposed to adverse environmental conditions, specifically during field work. Other typical job functions are performed under conditions such as those found in general office work.

Travel to cover news stories/events, meetings with clients, and to our geographically separated offices may be required. It is the nature of many positions to experience non-standard working hours and be on-call when needed for responding to email, meeting with clients, attending work-related events, story development or breaking news. Most employees perform work Monday through Friday, although early-morning, evening or weekend shifts may be required.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of many Crain jobs.

Physical activities will include frequent in-person or virtual interactions. For most positions, it is essential to be able to remain at a desk/computer workstation for prolonged periods, perform computer-related tasks, and create/maintain documents within filing systems. Must have close visual acuity to perform an activity, such as preparing and analyzing reports and information, transcribing, viewing a computer terminal, or extensive reading. The typical physical requirements are light work-exerting up to 25lbs of force occasionally and/or up to 10lbs of force frequently and may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Some positions will have additional physical requirements, including exerting up to 50lbs of force to move and/or carry equipment, supplies, files, or other materials as the role requires.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions and meet the environmental and physical demands of the role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)