• Adult Protective Services (APS)
• In-Home Supportive Services (IHSS)
• IHSS Public Authority

• Department Business Specialist I is the entry-level and may lead but would not typically supervise staff.
• Department Business Specialist II is the journey level and may be assigned supervisory responsibilities over other professional staff. Incumbents are expected to be knowledgeable in department business processes and at least one of the following: critical program regulations; governmental fiscal record keeping - including budget, contract, and grant preparation and monitoring; or automated systems.

• Strong background in Adult Services Programs, as well as knowledge of California Department of Social Services regulations governing them.
• Knowledge of California Department of Social Services regulations, W&I Code, Penal Code, and Adult Welfare policies and practices
• Strong Background in CMIPS II and Leaps applications, including troubleshooting and user support.
• Strong background in analysis and report writing for a wide variety of audiences
• Ability to develop and conduct professional presentations appropriate for a wide variety of audiences
• Ability to work with staff on process improvement and problem solving
• Ability to multi-task and work under tight deadlines.
• Results-oriented approach in identifying and implementing improvements/innovations necessary for successful service delivery.
• Excellent verbal and written communication skills
• Proficiency in MS Excel, Word, and PowerPoint
• Knowledge of Social Work best practices

1. Researches and analyzes rules, regulations, legislation, and procedures to determine their impact on departmental processes, reporting, and fiscal requirements; develops and recommends policies and procedures; and identifies and validates business process requirements, critical success factors, and fiscal, technological, and environmental constraints and assumptions.
2. Develops written procedures to implement adopted policy or to clarify and describe standard practices; coordinates the development or revision of policies and procedures to support new processes and systems, reduce costs, enhance revenue, and maximize service levels; evaluates organizational impact of changes; prepares response strategies; designs and improves forms; and coordinates publication and dissemination of such material.
3. Serves as liaison with clients and representatives of private businesses, state and/or federal agencies, and other County departments to coordinate special projects and to provide specified administrative services such as budget reports generated from automated financial systems or contracts for services based on an analysis of program needs and available funding; represents the department in the development of, or change in, programs and regulations; and gathers information for use in assigned studies or management decisions.
4. Participates in meetings and presents data to assist managers in making operational and administrative decisions.
5. Acts as program expert in answering staff questions, liaison with auditors on programmatic matters, and may conduct quality assurance reviews on cases.
6. Serves as a liaison with, contractors, and /or service providers and may conduct activities including but not limited to outreach, recruitment, retention, training, and oversight.
7. May lead or supervise staff.

1. Possession of a bachelor's degree in business administration, sociology, psychology, counseling, child development, geriatrics, social work, public administration, economics, political science, behavioral or health sciences, or closely-related field; OR,
2. Possession of an associate's degree in business administration sociology, psychology, counseling, child development, geriatrics, social work, public administration, economics, political science, behavioral or health sciences, or closely-related field AND two years of experience that would demonstrate basic knowledge of: (a) fiscal management, budgeting, grant preparation and monitoring, and contract management; (b) automated systems; (c) Adult Services management systems; i.e., LEAPS; OR,
3. Four years of experience that would demonstrate basic knowledge of: (a) fiscal management, budgeting, grant preparation and monitoring, and contract management; (b) automated systems; (c) Adult Services management systems; i.e., LEAPS; OR,
4. A combination of training, education, and/or experience that is equivalent to one of the employment standards listed above and that provides the required competencies.

• Independent travel throughout the county and state will be required.
• Possession of a valid Class C Driver's License will be required at the time of appointment.

APPLICATION & SELECTION PROCESS:

1. Review applications and supplemental questionnaires to determine those applicants who meet the employment standards.
2. Supplemental Questionnaire Ranking. Responses to the required supplemental questionnaire will be evaluated and scored. Candidates' final score and rank on the eligibility list will be determined by their responses to the supplemental questionnaire. This process may be eliminated if there are fewer than eleven qualified candidates.

• Retirement reciprocity
• Time and service credit towards an advanced vacation accrual rate