Manager, Outpatient Specialty Pharmacy - Children's National Hospital (On-site)
Silver Spring, MD 
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Posted 2 days ago
Job Description

Welcome to Clearway Health- a recognized Great Place to Work and destination organization! We arean award-winning culture where talented people are respected, informed, engaged, empowered, developed - and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. AtClearwayHealth, we take great pride in our High Five! Values to provide best in class experiences for ouremployees, ourclients and their patients. We welcome you to follow us onLinkedInwhere you can also learn more about ourcompany,culture,people, andcareers.

POSITION SUMMARY:

You will manage the daily operations of the assigned outpatient specialty pharmacy location. Ensuring compliance with state, federal, and departmental policies, and procedures, you will oversee all aspects of the pharmacy, including staff supervision, adherence to safe dispensing procedures, achievement of targeted goals, and compliance with laws and regulations. Your role involves maintaining quality improvement initiatives consistent with company standards, fostering a work environment where team members feel valued, heard, and respected. You will plan, organize, direct, and lead personnel to identify and implement new or improved processes. You will develop measurable metrics to drive quality improvement and enhance patient-focused services. With a detailed understanding of system design, reengineering, project management, quality improvement, outcomes measurement, and statistical analysis, you will skillfully utilize these techniques to optimize pharmacy operations and service delivery.

ABOUT THIS LOCATION & OUR CLIENT PARTNER:

This position will be locatedon-siteon siteat our client partner, Children's NationalHospital, where they are dedicated to helpingourpatients grow up stronger. Children's NationalHospitalhas been serving the nation's children since 1870. Here you'll work with more than 6,000 of their employees who provide world-class care in a warm and caring environment.And, Theyare proud to be a strong voice for children through advocacy at the local, regional and national levels. Children's National Hospital is ranked #5 in the nation byU.S. News & World Report. They were ranked #1 for newborns andwe'rethe best pediatric hospital for neurology and neurosurgery in the Mid-Atlantic. Children's NationalHospitalis also a three-time recipient of Magnet status for exceptional nursing. They offer expert care through a convenient, community-based primary care network and specialty locations. Home to theChildren's National Research Instituteand theSheikh Zayed Institute for Pediatric Surgical Innovation, Children's NationalHospitalis one of the nation's top NIH-funded pediatric institutions and is recognized for its expertise and innovation in pediatric care.

ESSENTIAL RESPONSIBILITIES/DUTIES:

  • Establish and enforce best practice processes for safe prescription dispensing, ensuring compliance across the pharmacy department.
  • Ensure adherence to state and federal pharmacy regulations, maintaining accreditation and safety standards.
  • Supervise pharmacy staff, including pharmacists, technicians, and students, managing schedules and staffing ratios effectively.
  • Collaborate with the Site Director on recruitment, orientation, training, and performance evaluations.
  • Perform pharmacist duties, including prescription transcription, order entry, and patient consultation, within assigned schedule.
  • Maintain accurate documentation and compliance with state/federal guidelines for handling narcotics and restricted drugs.
  • Liaise with physicians and benefit providers to process prescriptions, identifying cost-saving opportunities and implementing improvements.
  • Manage pharmacy inventory and ensure compliance with inventory regulations.
  • Identify, develop, and analyze system/process performance, making recommendations for improvement and contributing to budgeting and procedural changes.
  • Demonstrate leadership in achieving departmental goals, fostering a productive work environment, and resolving conflicts.
  • Provide professional, confidential patient care, and uphold company and site performance standards.
  • Participate in staff development activities and maintain professional competency through continued education.
  • Ensure operational compliance with regulatory bodies and professional organizations.
  • Communicate effectively in written and verbal forms, responding to complaints and conflicts promptly and effectively.
  • Foster positive relationships with site leadership, clinical, and administrative staff, addressing partner hospital satisfaction promptly.
  • Develop competencies relevant to the role and strive for continuous professional development.

EDUCATION:

  • A PharmD or bachelor's degree from a College of Pharmacy is required for this role.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

  • An active Pharmacist licensure (in good standing) to practice pharmacy in the state in which you are applying in or and/or the ability to acquire this at the time of hire is required.
  • Must possess or be able to obtain a State Board of Pharmacy Preceptor's license by the current state you are applying to within one year of hire.

EXPERIENCE:

  • 3+ years of previous experience in an outpatient/retail pharmacy setting with 1+ years of related pharmacy supervisory/management experience is required.

KNOWLEDGE AND SKILLS:

  • Extensive knowledge of procedures, systems, and equipment used in retail pharmacy settings, coupled with adeptness in performing pharmacist duties, is essential for this role.
  • Strong analytical, organizational, and personal management skills are required to oversee retail pharmacy operations effectively.
  • Ability to evaluate current pharmacy services and procedures and implement improvements through an evaluative process.
  • Professional demeanor and appearance are expected.
  • Demonstrated expertise in medications, drug interactions, medical procedures, therapies, diagnoses, and disease states is essential.
  • Exceptional interpersonal skills for effective communication with diverse stakeholders including hospital staff, patients, families, physicians, and colleagues.
  • Ability to effectively manage multiple tasks, prioritize duties, and adhere to deadlines.
  • Organized work approach with a proficiency in maintaining accurate documentation.
  • Strong verbal and written communication skills; proficiency in additional languages is advantageous.
  • Self-directed with strong self-management abilities; capable of identifying and addressing issues independently.
  • Proven track record in process improvement and a keen eye for detail and precision.
  • Proficiency in Microsoft Office programs (e.g., Word, Excel, Outlook) and web browsers.

Special Working Conditions (On-call, travel, shift, coverage):

  • Minimal travel required for this position.
  • Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays.

Compensation (Based on Experience/Certifications):

  • $147,000 - $155,800
  • Benefits Start Day One
  • Annual Bonus of 10% and Annual Merit Increase (Performance Based)
  • 4 Weeks of PTO plus 10 Holidays

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.


Our policy is to ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. We view the principle of equal employment opportunity as a vital element in the employment process and as a hallmark of good management.

We are an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1 to 3 years
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