Seeking a Senior Microsoft Engineer to join Client's Engineering and Technology team. The Microsoft Engineer will be based in the US and lead the successful implementation and operations of Client's Microsoft, Azure and M365 environments.

The successful candidate will:

Develop and maintain Microsoft computing operational standards across Client's consumption of Microsoft products including M365, AVD (Azure Virtual Desktop), InTune, AAD (Azure Active Directory), AD (Active Directory) and Azure.

Mentor and lead domain education across a team of systems operators and administrators who will operate Client's Microsoft infrastructure. Ensure prompt resolution of Microsoft infrastructure incidents and events. Evaluate and resolve root causes of Microsoft infrastructure problems

Ensure the secure operation of Client's Identity and Access Management systems as they integrate with AD and AAD including SaaS (Software as a Service), SSO (Single Sign On), Client's HRIS (Human Resources Information System) and SailPoint.

In partnership with Client's Lead Cloud Operations Engineer, ensure the proper monitoring of Microsoft CIs (Configuration Items) and services. Integrate monitoring into centralized dashboards, alerts to on-call teams and opening incident tickets.

Ensure 7x24 support as appropriate to support SLAs (Service Level Agreements) and OLAs (Operating Level Agreements) using the cloud operations team. Ensure the prompt management of Microsoft infrastructure related incident, problem and service request queues.

In partnership with Configuration Management, IT Asset Management and Procurement, project and manage licensing needs across Client's Microsoft footprint.

Build strong relationships with developers, technology teams, solution teams and business application owners. Understand business and technical needs. Lead the design, build and management of Microsoft solutions in support of new and migrated services. Ensure solutions align with existing standards.

Ensure operability, availability and performance of Client's Microsoft standards by building redundancy, resilience and monitoring. In conjunction with BCP (Business Continuity Planning), exercise disaster recovery environments and plans regularly.

Ensure level 1 & level 2 operational documentation (e.g. run books) and processes remain appropriate and up to date.

Qualifications

Bachelor's degree or higher MIS, CS or other technology related field

5+ years of engineering and technology experience with Microsoft cloud, preferably in Financial Services, Technology, or related field

Be able to multi-task in a fast-paced environment and prioritize duties to meet deadlines with limited supervision